Question about Acer Aspire 5630 Notebook

1 Answer

Crystal eye webcam

Hi, when I try to run my webcam program it says a problem has caused the program to stop working correctly and windows close the program and will notify me if there is a solution available. This is the fist time I have tried to use it and I haven't touched any setting

when I open acer crystal eye application , the program says me : "the application doesn't work, has stopped to work! ...

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers
Re: crystal eye webcam

Sounds to me like there are other issues with your windows operating system. run a full diagnostic with norton system works to correct the problem, if it doesnt fix it, then i suggest you return the webcam and get something better :D

Posted on Jan 07, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Crystal eye webcam stopped working

click startt right click on computer select properties device manager scroll to image devices if you se a yellow question or exclamation or a red X the driver will need to be updated right click to update driver

hope this helps

Aug 06, 2012 | PC Laptops

4 Answers

How do i turn on the webcam on my laptop?

Hello jenna_foster,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated

Have a great day,

Feb 10, 2010 | Acer Aspire AS5520-5537 Notebook

1 Answer

Crystal eye webcam

did you downgrade from vista
the cam will need to be setup with yahoo and msn
if your having problems installing the cam then try
some vista programs will not work with xp and the same with some xp programs will not work with vista
so let me know if cam is downloaded and you just need setup on msn and yahoo

Dec 06, 2008 | Acer Aspire 5520-5908 Notebook

1 Answer

Acer crystal eye webcam

Try taking all your pictures from Windows "my pictures" folder and move them somewhere else. I moved them to another folder and just called it Photos. And all of the sudden my camera worked... I have no idea why!
Hope this helps

Mar 23, 2008 | Acer Aspire 5500 5570-2609 Laptop

4 Answers

Crystal eye webcam

try to repair software or give to any technician who is near you so that he can repair the software of your laptop

Mar 23, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Crystal eye webcam

Open control panel look in scanners and cameras if the camera is listed in there click on it - if it opens a preview picture and works then either you have the wrong software - it is corrupted or there is a conflict.

Mar 14, 2008 | Acer TravelMate 2300 Notebook

1 Answer

Crystal eye webcam

Is it windows Xp? If then pleasecheck the device manager go to control panel administrative tools and then choose computer management and click on device manager and see if its showing yelllow mark for your webcam or details unknown for hardware.

If you find these things then please reinstall the driver by drivers utility cd .

Please let me know if you still find problem


Feb 13, 2008 | Acer Aspire 5610-4648 Notebook

5 Answers

Crystal eye webcam

There is a utility bar that you can install that lets you change the default application folder:

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

Dec 17, 2007 | Acer Aspire 5100 Notebook

7 Answers

Crystal eye webcam

the most common solution is to remove or disable the hardware from device manager ,restart the computer and and reinstall or enable the driver(auto or from software support disc-depending by brand)

Nov 30, 2007 | Acer Aspire 5610-4648 Notebook

Not finding what you are looking for?
Acer Aspire 5630 Notebook Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts


Level 3 Expert

18258 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides