Western Digital Passport 160 GB external HD won't load.
WinXP SP2 blocks the use of the drive because it thinks it draws too
much power. But there is a simple procedure to override this (from WD
Under Windows XP, an error message of "Power Surge on Hub Port" or
"USB device has exceeded the power limits of it's hub port" is
displayed when connecting a USB device to a USB port on a computer or
Under some computers, USB devices are only allowed to draw a
maximum of 500 milliamps (mA) per connection from the USB port on the
computer system or from a USB hub. Under the Windows XP Operating
System, with the release of Service Pack 2, if a device attempts to
draw more than this (500 milliamps), a USB port balloon message is
displayed to indicate this over current condition. When connecting a
USB device that draws power from the USB bus, a very brief over current
condition is sometimes detected by the OS, and the warning message is
This message has no affect on the functionality of the USB port.
The USB hard drive should still function correctly on the USB port
regardless of the error message. To prevent the USB Power Surge Alert
message from displaying, please complete the following steps:
Click on Start.
Click on Control Panel.
Double-click on the System Icon.
Click on the Hardware Tab.
Click on the Device Manager button.
Click on the + next to Universal Serial Bus Controllers to expand the selection.
Right-click and select Properties on any listing that displays USB UNIVERSAL HOST CONTROLLER.
Click on the Advanced Tab.
Check the box that says: Don't tell me about USB errors."
This works fine, and the drive works fine afterwards. I suspect it
actually draws less power than they say. Maybe it has a brief power
draw spike on startup, but it's running power seems less. In any case,
it works fine without the Y cable. I do think it is tacky that WD
doesn't give the cable for free, since my $7 Sabrent 2.5" Hard drive
enclosure came with a y cable.
But most likely the drive will work fine for you. It is a lovely quiet drive, and takes up no space at all.
Feb 01, 2009 |
Western Digital Passport 160GB External...