All received calls state No Number... Set memory to phone only (instead of phone and sim) still no ID's come up from incoming callers that phone and are either in or out of my address book. Any ideas please?
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Re: Incoming caller ID
Nokia 6300 is a BB5 platform phone of Nokia. It is of operating system. Sometimes this happened due to uncertain shut down of phone and sometimes due to currupted file and file system. First try to restart it, if it doen;t works make backup of your important data and restor phone on factory default by using menu. Afterall only reflashing with new version of software is only the way. Reflashing of BB5 is possible only by skilled technician who have special tool like HWK, JAF, BB5 BOX etc. Ask fixya for nearby serviceman.
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Why does my Nokia device only show phone number of caller or SMS sender, although they are listed in my contacts? The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:
The contact is defined twice in the Contacts application (e.g. if both Phone memory and SIM memory contacts have been selected to be displayed in Contacts settings and the same contact is found in both of them).
The same phone number is defined for two or more contacts.
The phone number in Contacts application is in different format than the number received in the incoming call. The phone number may have been stored in local format while the incoming call number is in international format (including country prefix), or vice versa. The number may not be properly matched with a contact name in this situation, depending on the device variant and the length of the calling number. In order to verify the correct format of the contact phone number (local or international), check the number which is shown when the call is received and edit the contact details accordingly.
If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.
This happens when two or more similar (saving one number with different names) contacts is saved on your phonebook, i.e. if you've saved my number on the sim card with a name and at the same time you have my number (same number) on your phone's memory, the caller id will not be displayed, you'll only see the "Incoming Call" or "Call". So I would suggest you to please check the phonebook and delete (keep only one per number) if there are multiple similar contacts saved on your phonebook.
You can also reset the phone to Factory default, in case there's no problem with your phonebook/contacts.