Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Brushes not turning

I have two, one less than 3 months of use, that no longer work because the brushes won't turn. It seems like a problem with a seal somewhere. Filter is clean, everything seems to be as it should be.

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Re: Brushes not turning

Check the belts, there ia cogged belt that drives the brush roll. Turn the unit over, take out the one screw holding the red lock, pull that off then the cap for the brush roll will pull out, remove the cap and check the belt, also check the pulley on the end of the pump to make sure that it still has cogs on. If there are no cogs, then you will have to replace the pump. While you have the brush roll out, make sure the it looks ok on the end and not melted. This would also be a good time to replace the **** belt if it needs it.

Posted on Jan 08, 2008

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Bissell proheat 2x troubleshooting

Hi, it's Allie from Crucial Vacuum!

There are several things that may cause this to happen in your Bissell ProHeat 2x, like the brush assembly or the belts.

First, make sure the cleaner is reclined, or the brushes will not turn. If your unit is reclined and the brushes still do not run, check if there is anything tangled in your unit's brushes or if the brushes are damaged. Clear the brushes of any hair strands or tangled debris for their optimum performance. We recommend for these brushes to be cleaned and checked monthly and replaced once a year.

Next, unplug your unit and check both of your units belts. It is recommended for belts to be changed every 3 to 6 months, depending on the use of your unit. Belts can be stretched out and loose, causing the brushes not to spin properly.

You can purchase direct your replacement belts from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Alejandra (Allie) Sepulveda-Rivera
Crucial Vacuum Customer Care

Aug 15, 2014 | Bissell 7901-1 ProHeat Scotchgard Upright...

1 Answer

Dyson dc25 off button won't turn off, brush button won't engage brushes

Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

The brushes on my Hoover Steamvac Widepath LS SpinScrub model # F6040 900 are not spinning. What should I do to get the brushes spinning again?

On those models the brushes are turned by suction.
1. Check the lower tank to be sure its completely closed and sealed.
2. Check the lower tank to be sure the tools filler plate is in place (if you used the tools recently)
3. If both 1&2 ok, manually turn the brushes, if they do not turn freely you may have a stuck turbine or bad brush block.
4. Take the brush block out by releasing the tabs on each corner being careful not to break them.
5. Place a large flat blade screwdriver in the square drive hole that drives the brushes under the machine. Gently turn. It should turn slowly with some resistance. If it turns slowly it is ok. If it turns with no resistance it may be bad as well. If it will not you may be able to break it loose with some even pressure being careful not to strip the hole. If it will not turn or makes a lot of noise replace the Turbine assembly.
6. If the brush block has a broken drive shaft or will not turn replace the brush block.

Here is what that brush block should look like.

Good Luck!

Aug 21, 2012 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

Brushes aren't turning. switch is on

Remember that the brushes turn best when the handle is tipped back. If this does not work, remove the brush assembly and insert a flat screwdriver into the square hole that the pin on the brush usually fits into. Try to turn the fitting. If it won't turn, the air driven turbine has seized up and will require replacement.

Jul 26, 2011 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

The brushes won't spin. I put new brushes on and it still doesn't spin.

Usually when the brushes won't turn it is due to a bad turbine. Insert a screwdriver into the square hole that the pin on the brush fits into, and see if it turns. If it is seized up, the turbine assembly will need to be replaced.

Jun 28, 2011 | Hoover SteamVac F5914-900 SpinScrub...

3 Answers

Brush bar is not turning when I turn on my dison vacum

Hi There,

The Dyson DC15 All floors is actually a 2 motor upright, meaning the suction motor is separate from the motor that rotates the brushes. The first thing you should check is the reset switch on the brushes. Behind the brushes there is a little red pole, push this down to reset the brushes, and see if this fixes the problem.

If not, then you may have a bad on/off switch for the roller brushes. Try pushing the switch next to the main on/off switch that controls the brushes up and down, up and down, can you hear the brushes attempt to come on at all? If you could hear them come on even somewhat, this means that your brush on/off switch is bad and needs to be replaced.

If nothing happens when you push this switch, it still may be bad and not getting any power at all to it.

Does the machine make any sound at all when you try to turn the brush switch on and off?

Please try pushing the reset switch, then testing the on/off switch first. If neither one of these solutions works, please just use the comment field on the repair and let me know, and I can then walk you through some more advanced diagnosing of your machine.


Chris Jones

Apr 28, 2010 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Brushes won't turn

Look at the ends of your brushes were the brush piece attaches to the vacuum. Sometimes they are broken or just stuck. good luck

Dec 27, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

My hoover carpet scrubber the brushes won

(1) Remove the brush block and assure the presence of the square drive pin on top of one brush. It should be about 1/4 inch square, two inches long to connect o the drive mechanism.

(2) Remove and clean the filter screen from the base, behind the brushes. Squeeze the two red tabs together, and pull down from the base. Clean the hiar/debris from the screen.

(3) Assure the Brush Speed knob on the hood is NOT set to the OFF position.

Aug 30, 2009 | Hoover SteamVac Carpet/Upholstery Deep...

2 Answers

Rotating brushes will not turn

If belts are ok then possibly needs new front brush motor replaced.

Nov 05, 2008 | Bissell Lift-Off(R) Revolution(R) Turbo...

1 Answer

Brushes not working

Check the filter from the bottom, it has a red frame, pull it out far enough to clean it, if it is clooged, then the brushes won't spin. If it is clean, pull the brush block out, make sure the shaft that goes up into the turbine is not brokked off, if it is replace thebrush block. With the brush block out, turn on the machine and look up where the brush block goes, there is a square hole, if it is turning, then it is ok, if not, then the turbine is either clogged up or the turbine has gone bad.

Jun 20, 2008 | Hoover F7220900 SteamVac V2 Upright Vacuum

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