Question about HP Pavilion ze2000 Notebook
I have a hp pavilion ze2000 laptop. The dvd-rw only plays disk that was burned on this system. Any other dvd or cd (burned or store bought) will not play on the system. It has to be burned on the laptop in order for it to work. Also, this laptop will only burn to dvd-rw. It will not let me burn cds at all. I contacted hp and they gave me three suggestions 1)uninstall and reinstall the device using device manager. 2)edit the registry 3)check the status in the service.mcs screen. I did all these things, and none of them work. They won't fix it because it is a week pass the warranty. Telling me I would have to send it off to have it repaired. I telecommute and use my laptop daily to make a living, and I can't afford to send it off anywhere, even for a couple of days.
It seems odd to me that the burner plays and burns dvd-rw but that's it. Please Advise.
If you have a backup HDD or ipod etc.. bacup your important files and re - install xp. If this dosen't work or you don't want to risk it then you might be able to just send in the DVD drive
Posted on Jan 07, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 09, 2010 | Computers & Internet
Aug 01, 2010 | HP 419320-001 - HP Pavilion dv4000 Series...
Apr 05, 2017 | HP LightScribe dvd640i (DVD640I)...
Jul 10, 2009 | HP 419320-001 - HP Pavilion dv4000 Series...
Apr 07, 2009 | HP 419320-001 - HP Pavilion dv4000 Series...
Dec 10, 2008 | HP Pavilion ze2000 Notebook
Nov 14, 2007 | Sony DRU 510A DVD±RW Burner
52 people viewed this question
Usually answered in minutes!