Question about HP Pavilion ze2000 Notebook
I have a hp pavilion ze2000 laptop. The dvd-rw only plays disk that was burned on this system. Any other dvd or cd (burned or store bought) will not play on the system. It has to be burned on the laptop in order for it to work. Also, this laptop will only burn to dvd-rw. It will not let me burn cds at all. I contacted hp and they gave me three suggestions 1)uninstall and reinstall the device using device manager. 2)edit the registry 3)check the status in the service.mcs screen. I did all these things, and none of them work. They won't fix it because it is a week pass the warranty. Telling me I would have to send it off to have it repaired. I telecommute and use my laptop daily to make a living, and I can't afford to send it off anywhere, even for a couple of days.
It seems odd to me that the burner plays and burns dvd-rw but that's it. Please Advise.
If you have a backup HDD or ipod etc.. bacup your important files and re - install xp. If this dosen't work or you don't want to risk it then you might be able to just send in the DVD drive
Posted on Jan 07, 2008
Tips for a great answer:
Feb 06, 2012 | HP Compaq Presario R4000 Notebook
Apr 09, 2010 | HP PC Laptops
Nov 23, 2009 | HP Pavilion dv6000z Notebook
Jan 06, 2009 | Compaq Pavilion ZT3280US Notebook
Jan 05, 2009 | HP Pavilion dv4000 Notebook
Dec 10, 2008 | HP Pavilion ze2000 Notebook
Jul 31, 2008 | HP Pavilion dv9000z Notebook
50 people viewed this question
Usually answered in minutes!