Question about HP Pavilion ze2000 Notebook

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Burner doesn't act right

I have a hp pavilion ze2000 laptop. The dvd-rw only plays disk that was burned on this system. Any other dvd or cd (burned or store bought) will not play on the system. It has to be burned on the laptop in order for it to work. Also, this laptop will only burn to dvd-rw. It will not let me burn cds at all. I contacted hp and they gave me three suggestions 1)uninstall and reinstall the device using device manager. 2)edit the registry 3)check the status in the service.mcs screen. I did all these things, and none of them work. They won't fix it because it is a week pass the warranty. Telling me I would have to send it off to have it repaired. I telecommute and use my laptop daily to make a living, and I can't afford to send it off anywhere, even for a couple of days.

It seems odd to me that the burner plays and burns dvd-rw but that's it. Please Advise.

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Re: Burner doesn't act right

If you have a backup HDD or ipod etc.. bacup your important files and re - install xp. If this dosen't work or you don't want to risk it then you might be able to just send in the DVD drive

Posted on Jan 07, 2008

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