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HP CLJ 3550n

For some reason, Cyan Cartridge will not print, and when another cartridge replace this cartridge, error on plasma scree, said does not detect cartridge(Cyan). Cleaning the contacts were the cart. rest on looked to see if anything was obstructing, any help ? Steve

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Re: HP CLJ 3550n

There is a little plastic lever on the right side called a toner lock. It is probably broken. It is held on by a little by a piece of molded wire.

It may also that the gears that drive the toner are no longer aligned

Posted on May 22, 2009

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Re: HP CLJ 3550n - Printers & Copiers

Are you using genuine hp cartridges?

Posted on Jan 07, 2008

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It displays either code 59.51 or10.92.02 not engadged

It's likely either a bad Cyan cartridge or ribbon cable pinched. This is what I found on DepotTechSupport (so the solution isn't mine, just the searching) :-)

59.51, 59.61 ERROR

59.51 ERROR 59.61 ERROR An error occurred with the cyan printcartridge drive motor during startup or rotation. 1. Check that connectors J5004 on the cyan print-cartridge drive motor and J207 on the driver PCA are seated correctly. 2. Replace the cyan print-cartridge drive motor. 3. Replace the driver PCA
10.92.YY CARTRIDGES NOT ENGAGED The print cartridges are not engaged correctly. YY Description: 00 Black 01 Cyan 02 Magenta 03 Yellow 1. Open and then close the front door. 2. Make sure all the print cartridges are seated correctly. 3. Turn the printer off and then on. 4. Inspect each cartridge lock-lever (on the right side). Open the front door and remove all cartridges and the ETB. Then use the ETB holder on the right side to move the lock-levers up and down. Replace the cartridge lock if it is broken. 5. Inspect the right side cam. This piece controls the movement of the cartridge engagement arm, the cartridge shutters, and the OPC drive. You can inspect this piece without taking off the covers by wiggling the white rod arm on the right side of the ETB. If it moves easily, the part is broken and should be replaced. 6. Inspect the ribbon cables. Folded or damaged ribbon cables can cause a short that generates an error. 7. Inspect the cartridge guide rails to see if any are damaged. 8. Upgrade the DC controller firmware. 9. Clean the contacts on the memorycontroller PCA. 10. Verify that contact is being made with the E-label PCA on the print cartridge. Replace the print cartridge if the Elabel PCA is missing. 11. On the DC controller, make sure that connectors J1022 and J1023 are seated correctly. On the driver PCA, make sure that connectors J201 and J401 are seated correctly. 12. Check the gears on the print-cartridge drive motors. Replace defective motors.


1 Answer

59.52 error in hp clj 3600dn printer

This code means "An error occurred with the magenta print cartridge drive motor during startup orrotation."
I recommend the following steps.
1. Check that connectors J5003 on the magenta print-cartridge drive motor and J207 on the driver PCA are seated correctly.
2. Replace the magenta print-cartridge drive motor.
3. Replace the driver PCA. 186
Here is a link to the service manual:
Hope this helps.

Jul 31, 2013 | Printers & Copiers

1 Answer

Sir, i have a hp clj 5550 printer acept cyan all other color printing

Check the black clip on cover on top of the paper pick up assembly under the cyan cartridge.

If it is not fitted correctly cyan will not print and no error message will be displayed.

Aug 17, 2011 | HP LaserJet 5550 Printer

2 Answers


You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
  • HP Color LaserJet black print cartridge Standard black cartridge CE260A
  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
  • HP Color LaserJet magenta print cartridge Magenta cartridge CE263A
You can use the HP numbers to look for original or after-market replacements.

Apr 29, 2011 | Printers & Copiers

1 Answer

Our HP Color LaserJet printer has a 10.10000 error

10.000x Supply error E-label cannot be read or print cartridge is
not properly installed.

10.0001 = Cyan print cartridge

try this:
1 Reinstall print cartridge.
2 Turn on the printer.
3 If the problem is not solved, replace the cartridge.

Nov 03, 2010 | HP Color LaserJet 2600n Printer

1 Answer

Hp clj 5550 not printing cyan

Check the black cover on the pick up assembly under the cyan cartridge. If it is only a fraction too high cyan will not print. Make sure it is clipped in place correctly.

Jan 20, 2010 | HP LaserJet 5550 Printer

1 Answer

My cyan cartridge shows as empty. My black

No. You need all the cartridges installed with functioning chips for your printer to work. The reason why you need all the colors when all you print is black is because a small amount of color prints when you print black. The manufacturers want to make up their R&D costs on the printers by selling lots of expensive ink.

Nov 25, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

3 Answers

Insert C toner cartridge

Have you tried upadtaing the firmware?

Mar 19, 2008 | HP Color LaserJet 4650DTN Printer

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