Question about HP Officejet 4215v All-in-One Printer

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Scanning pictures, problem with sizing...

It is hard to explain... When I scan a picture, there is this white gap on both sides of the picture, I don't understand what I am doing wrong, or how to size it right on the computer without the white around the picture, it is very frustrating. any help is apprciated!!!

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  • 188 Answers

Hi Adriana,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00065818&cc=us&lc=en&dlc=en&product=351106#

Have a great day!

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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1 Answer

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Does this problem happen when scanning either from the scanner glass or the automatic document feeder? Does this problem happen when scanning either from the computer using the Lexmark software or scanning using the Scan button on the printer operator panel? This will help me understand what might be causing this problem.

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Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

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1 Answer

When i try to scan 35mm slides, all i get is a big black rectangle.


hi there!

make sure that you put the picture (the item you're scanning) on the right side of the scan bed, try scanning other sizes of pictures too, if that dont work, ive posted the link for that printer here, check out the manuals and troubleshooting steps too, they're all for free. you can also contact 800-HP invent or 800-474-6836.


http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&product=446436&

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I need a step by step guide to scanning a doc that i want to print please


  • hi follow the instructions
  • 1

    Clean the photo you want to scan. If you have canned air handy, blow dust and lint off the surface of the picture (not recommended for fragile photographs).

  • 2

    Fire up your computer and Multi-function printer. Check your connections and look the printer over, cleaning the scanning surface and the underside of the document lid.

  • 3

    Position the photograph face-down on the scanning surface. The alignment of your photo can be corrected in the editing process, but you can save yourself a step if you do this by hand, using the guides on the edges of the scanning area.

  • 4

    Shut the lid. Be careful to not disturb the picture's alignment when closing the lid.

  • 5

    Set the scan resolution. Increasing the dpi (dots per inch) count produces a clearer and sharper image and dramatically increases the file size.

  • 6

    Click the scan button on the software interface or push the button on the face of the printer. A preview of your scan should appear on your computer monitor.

  • 7

    Inspect the preview for any correctible flaws. If you need to start the scan over to fix something that went wrong, remember to label each scan of the same picture with a different name so you can sort through them quickly.

  • 8

    Choose the best version and save it to your computer's hard drive



  • Read more: How to Scan a Picture on a Multi-Function Printer ' ehow.com http://www.ehow.com/how_2006156_scan-picture-printer.html#ixzz1CA1jrDhB please dont forget to appreciate me

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