Question about HP Officejet 4215v All-in-One Printer

1 Answer

Scanning pictures, problem with sizing...

It is hard to explain... When I scan a picture, there is this white gap on both sides of the picture, I don't understand what I am doing wrong, or how to size it right on the computer without the white around the picture, it is very frustrating. any help is apprciated!!!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 188 Answers
Re: Scanning pictures, problem with sizing...

Hi Adriana,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue.

Have a great day!

Posted on Mar 28, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Scan color pictures

Does this problem happen when scanning either from the scanner glass or the automatic document feeder? Does this problem happen when scanning either from the computer using the Lexmark software or scanning using the Scan button on the printer operator panel? This will help me understand what might be causing this problem.

Feb 12, 2012 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

2 Answers

I need a step by step guide to scanning a doc that i want to print please

  • hi follow the instructions
  • 1

    Clean the photo you want to scan. If you have canned air handy, blow dust and lint off the surface of the picture (not recommended for fragile photographs).

  • 2

    Fire up your computer and Multi-function printer. Check your connections and look the printer over, cleaning the scanning surface and the underside of the document lid.

  • 3

    Position the photograph face-down on the scanning surface. The alignment of your photo can be corrected in the editing process, but you can save yourself a step if you do this by hand, using the guides on the edges of the scanning area.

  • 4

    Shut the lid. Be careful to not disturb the picture's alignment when closing the lid.

  • 5

    Set the scan resolution. Increasing the dpi (dots per inch) count produces a clearer and sharper image and dramatically increases the file size.

  • 6

    Click the scan button on the software interface or push the button on the face of the printer. A preview of your scan should appear on your computer monitor.

  • 7

    Inspect the preview for any correctible flaws. If you need to start the scan over to fix something that went wrong, remember to label each scan of the same picture with a different name so you can sort through them quickly.

  • 8

    Choose the best version and save it to your computer's hard drive

  • Read more: How to Scan a Picture on a Multi-Function Printer ' please dont forget to appreciate me

    Jan 26, 2011 | HP DeskJet F4280 All In One Printer InkJet

    1 Answer

    Internal DRS error when scanning


    When you go to do the scan using the "HP Solutions Centre" "Scan Document" button (press this now).
    Click on the "Change Settings" button (lower right side of scan window) in the window that opens. This opens the "Scan Document Button" window. Make sure the "Show a preview scan." box is ticked (In Button settings bottom right of window.
    Click on the "Advanced Document Settings..." button (Right Hand side 2nd under "Scan Type)
    Change the "Output Resolution (ppi) for Document as Image:" to 200. While here, check the correct language is selected. I also tried an Output Resolution of 600ppi. This seemed to make no difference as the system defaults back to 300ppi when the scan is carried out, regardless of what has been selected, but still scans as expected instead of erroring. For some reason I have yet to discover, simply changing the ppi removes the erroring!!
    While here (in the "Advanced Document Settings..."), now would be a good time to change the scan to "Black & White" which in itself reduced my scan from 24.5MB to 1MB The only thing you'll need to do then is, after the scan, adjust the "Black and White" level manually for clearest picture. I got the best results this way. If you forget to select this at this point, don't worry, it can be done from the next window (HP Scanning)
    Now click the "OK" button. This takes you back to the "Scanning from... Scan Document button (HP Solution Centre) window. Now click on the "Scan" button (in the "Scanning from...Scan Document Button (HP Solution Centre)" window.
    Now you'll be in the "HP Scanning" window which is where you can make any final changes you deem neccessary. You can also see how big your file is and how each change makes a difference to the size of your file. Note that this is not the storage size. It is the size of the "working in ram" file.
    When the document is the way you want it, then select finish. This time, it should go through to the final program as expected. Don't expect every character to be correctly recognised, especially with any hand written documents. Tables are especially notoriusly bad.

    Hope this helps. Good luck and I'll let you know if I find anything else to help.
    When it works, it works well. In the mean time......

    May 28, 2010 | HP Officejet J5780 All-In-One InkJet...

    1 Answer

    Scanning picture into computer

    Here's a link to your owner's manual. Go to page 23 and it will explain what you need to do to scan pictures.

    Nov 22, 2009 | HP PSC 1315 All-In-One InkJet Printer

    1 Answer

    Images scan set at 300 dpi, end up 72 dpi

    It depends on the physical size of the images. Size and resolution are related to each other. Let me explain:
    You have an original, say, 2 inches by 2 inches.
    You scan it with resolution of 300dpi (dots per inch).
    You will get a file that's 600 by 600 pixels, right?
    Then you look at it on screen, which has a resolution of 72dpi - if it's displayed without magnification, what size the picture will be? 600 divided by 72 = 8 and 1/3 of an inch, so on screen it will be 8 1/3 by 8 1/3 inches.

    So, there's no such thing as a picture file's "real" resolution - we can talk about a resolution at a given size, because it's the horizontal and vertical size in pixels what's "real".

    Therefore you have to ask what size the scanned picture is, and then look at the file you receive; in it's properties you will find it's number of pixels horizontally and vertically, and from that you can easily calculate (dividing the height in pixels by the height in inches) the actual resolution the file has been scanned at.
    Then you'll know for sure if need to complain to the friend ot not :)

    Nov 13, 2009 | Epson Stylus CX4700 All-In-One InkJet...

    1 Answer

    I want to increase the size of the small drawings i do from my epson 1250 scanner to my canon 1800ip to a4 printout size is this possible.

    You have to scan the pictures with a higher resolution to be able to print them in a larger format with acceptable quality.

    If your default scanning setting is, say, 150dpi resolution, and you want the picture to be enlarged twofold, then you have to increase the resolution to 300dpi. If you have 300dpi now, increase it to 600dpi.
    Some scanner utilities do a fully automatic scan - then you have to find the automatic scan settings and change the default resolution. Or better yet, find an option for a non-automatic scan, where you are presented with various options after the preview scan has been done. There you can usually set the desired size, resolution, improve contrast, sharpness etc.

    Generally, the higher the scanning resolution, the more detail you have on the picture, and the higher magnification you can obtain when printing without quality loss.

    But there's a catch - a picture in higher resolution produces a bigger file on disk - the file size grows faster then the resolution - a two times bigger picture will be four times bigger on disk. So you have to make sensible choice.

    Nov 06, 2009 | Canon Printers & Copiers

    1 Answer


    it is problem setup scanning option

    Jul 31, 2009 | Canon PIXMA MP150 All-In-One InkJet...

    1 Answer

    Scanning photos into computer at a large size?!

    This sounds like you are trying to scan images at a larger size than they actually are?
    I am not an expert-(but I have a Mac)-but from what I'm reading, scan your photos at a 300-600 dpi resolution, then use photo editing software to enlarge them. The higher the resolution, the more disk space and the more photo detail (i.e. cracks, dust, scratches, paper type) will be captured, and the more time it will take to scan. Also, for the white, does your scanner allow you to select the area/define borders during the pre-scan? Mine lets me drag borders to just the image area (but capture the image first, then do the cropping and editing to a copy later).

    Dec 11, 2008 | Canon PIXMA MX310 All-In-One Printer

    1 Answer

    All in one

    this can be a tricky issue, just like getting pictures to print out the size you want. basically, you either need a program like Adobe photoshop where you can change the size of the image, or you need to scan them in at a higher resolution. you can set this in your scanning software before you scan the photo. to give you a rough example: your laptop screen might have a resolution around 1280x720, if scan in a photo at 640x480, it will only cover around half your screen. This is the simple way to do it. If you have photoshop, you can open any sized picture and change the picture size (sometimes you will loose quality). hope this helps :)

    Jan 21, 2008 | Printers & Copiers

    Not finding what you are looking for?
    HP Officejet 4215v All-in-One Printer Logo

    Related Topics:

    33 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts


    Level 3 Expert

    94198 Answers


    Level 3 Expert

    7983 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides