Question about Arris DCT6200 DTV Receiver
Our box keeps losing the ability to access the cable providers menu ....or the picture freezes ....ie: pay per view movies
The cable provider boosted the signal last year ....but how would we know if the box is functioning properly?
If you are getting signal of the proper strength and quality the cabling is good.the problem is the box trying to decode the signals.a lot of signals are encripted and have to be decoded by the box.if the box is not responding fast enough you will see bloches on the tv.if you see scrambled channel you are not payinfor that channel.and if you are paying for a channel and it comes up scrambled your box is not working correct.get your company to upgrade the box.
Posted on Jan 07, 2008
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