Question about Disney Mix Max Digital Media Player

5 Answers

"FREE 4MB OF SPACE to Build Music Library"

My mix max says "FREE 4MB OF SPACE to Build Music Library" everytime I click on "Now Playing" or the "Music" icon. Will not allow me to get into either one. I did however notice that when I go into "settings" - "About Mix Max" it says:

Number of Videos 0
Number of Songs 144
Number of Pictures 0
Memory
Internal 350MB of 482MB
Firmware P.1.0.026
*********************************************
however when i go into WMP it says there is no songs, media, or pics. How on earth can I erase something that isn't there??

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  • Anonymous May 30, 2008

    all my songs erased and i cant seem to load any other songs on my mix max from itunes. and it keeps saying "Free 4mb of space"


  • LaShae09 May 31, 2008

    I have the same problem

    it says free space and 144 songs nothing else

  • ILLZYA23 Jul 02, 2008

    HI I HAVE THE SAME PROBLEM I DID TALK TO TECH HELP ONCE BEFORE WHEN IT HAPPENED AND IT FIXED THE PROBLEM BUT NOW IT IS DOING IT AGAIN AND THERE IS NO TECH SUPPORT AVAILABLE I DONT KNOW HOW YOU ALL FEEL BUT I FEEL LIKE I PAID A FORTUNE FOR THIS PRODUCT AND I BOUGHT IT FROM DISNEY BECAUSE IT WAS SUPPOSED TO BE GOOD FOR MY CHILD AND I GOT SCREWED BECAUSE NOW I HAVE NO ONE TO HELP ME AND THIS PRODUCT IS STILL AVAILABLE IN THE STORES WHAT ARE THESE PEOPLE GETTING

    I SHOULD HAVE JUST BOUGHT AN iPOD

  • thelopez Aug 25, 2008

    Same issue! I've hit 'RESET' button several times, opened all possible files I can find fishing around with it, it is driving me crazy. Please help!

  • Anonymous Oct 10, 2008

    i've tried to help my little sister with her tinker bell mix max, and whenever i try to put music on it and click on the music icon, it says 4MB Free to Build Music Library. how can i fix the problem

  • crazygrl777 Oct 19, 2008

    i have something stuck on my mix max but there's nothing there and when i try to get it off there's nothing there. PLEASE help . I only can have 25 songs and used to be able to have 4 videos ,72 songs and 12 pictures

  • babyd520 Oct 21, 2008

    when i try to listen to my music i click on the music icon and it saysfree 4mb of space to build music library and when i go to setting and then click onabout mix max it say's number of videos 0 number of songs 144 number of pictures 0 memory internal 0mb of 0mb firmware p.1.9.000

  • mparce1 Dec 08, 2008

    I.have.the.same.problem.with.mine.but.I.have.a.mac.and.it.doesnt.quite
    work.the.same.So.what.can.I.do?

  • trisha5703 Dec 31, 2008

    it says there is 144 songs and it keeps saying that there is 4mbs of space and we tryed to fill it in but it wont work what number can i call to get help

  • Tina Shaw
    Tina Shaw Jan 03, 2009

    I tried formatting and updating the firmware via the MixMax Recovery Tool to fix the "Free 4MB of space" message and was able to load songs to the MixMax for it to immediately get stuck in the same "Please Wait" loop. I pressed the reset button to turn it off and turned it back on and now it stops at "Starting Up" and does not proceed at all. I can't get the PC to see the device to try another reformat and firmware update.

  • erica_miller Jan 19, 2009

    how do i free 4mb of space to build music libary

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How do i take it off

Posted on Nov 18, 2008

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How come none of you losers have a soultion to the mixmax problem?!?! i really want to listen to music but when i came to this pathetic site you people didn't inform me with any useful information thanks to wasting my time i could've been doing yoga instead of this.

Posted on May 15, 2011

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I GOT THE SAME PROBLEM

Posted on Sep 21, 2008

  • jonieroberts May 15, 2011

    what now genius?

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REFORMATING IT TOTALLY WORKS
THANKS SOOOOO MUCH MY DAUGHTER IS SOOOO HAPPY NOW AND SO AM I
I JUST HOPE THAT THE PEOPLE WHO ARE BUYING THEM NOW ARE ABLE TO GET HELP LIKE I DID
THANKS AGAIN

Posted on Jul 02, 2008

  • jonieroberts May 15, 2011

    how the fudge nuggets do u reformat?

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After getting the 4MB Playlist error, I decided to play around a little bit with my 8 year old niece's Mix Max. I think I found a few tips that will help others. First off, go into my computer and right click on the drive letter that corresponds with the Mix Max. It will probably be something like E: or F: Format it for FAT32...quick format worked for me. Next, make sure you have the most current firmware. Its downloadable from

http://www.siukoon.com/~williamchan/PD6020/MixMax_RecoveryTool_v1_0_2_fw_v1_4_000_20070512.exe

Install that, and run the program from your start menu. Make sure your Mix Max is turned off and hold the + sign as you plug it into the USB cable. It will guide you through a reset. Once you complete this, you should be able to process a sync through Windows Media Player 10 or 11. Hope this helps! I've also noticed that some songs will fail during the sync. If you remove those, it seems to help with the error as well. Might just be a coincidence.

Posted on Jan 07, 2008

  • jonieroberts May 15, 2011

    niice pic

  • Mary Oct 18, 2011

    can I get some help, I was following your instruction, but was not successful in fixing my granddaughter's Disney Mix Max mp3, still the message is saying free 4MB of space to build music library. Help

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3 Answers

How do i download music on my mp3 player?


How to Put Songs on Disney Mix Max


The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.

Things You'll Need:

* USB cable
* Mix It Plug-In installation CD

Instructions


Convert Non-MP3 Files

Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.



Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."


Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.


Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.

Windows Media Player 10

Open Windows Media Player 10 on your computer.


Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.


Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."



Select the "Sync List" tab and choose "Sync List" from the menu.
.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.

Windows


Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.



Click on the desktop "Start" menu and choose "My Computer."


Double-click on the "Removable Disk" that corresponds with your connected device.


Drag songs saved on your computer with your mouse into the Removable Disk folder.


Tips & Warnings

If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.

Mar 11, 2011 | Disney Mix Max Digital Media Player

1 Answer

What's free 4mb of space mean?


if your device tells you that it is a 512Mb that is the total space on the device, if it is telling you 4mb of space it means there is only 4 more mega bytes available for you to store music, information, etc. some songs take up to 9 or 10 Mb so just do your math. and that is the number of songs you can load to your device.

if it works for you, don't forget to rate me
thx

Jun 02, 2010 | Disney Mix Max Digital Media Player

1 Answer

DISNEY MIX MAX


thank you sooo much for all of your help i did get it fixed and now my daughter can listen and watch again
thanks again

Jul 02, 2008 | Disney Mix Max Digital Media Player

1 Answer

Free 4mb of space error , now NO SONGS


Try formatting both the internal memory and the SD card. It's possible that the SD card isn't formatted correctly for the Mix Max to read it. Depending on the size of the card you may need to format it in FAT32 instead of FAT.

Apr 11, 2008 | Disney Mix Max Digital Media Player

1 Answer

Error free 4mb of space to build music library and disney mix max won't play any songs?


The memory may be corrupt and it can't read the music files correctly. Open your My Computer icon and plug the player into your computer. You should see a new removable disk called Mix Max appear. Right click on the disk and choose Format from the pop up menu. At the Format window make sure that the File System is set to FAT32 and click Start. At the next window click OK to proceed. You'll then need to add the songs back to your player but it should correct the problem. When adding the songs to the player again make sure that you leave at least 4 megabytes of space available so it can create the library file.

Mar 10, 2008 | Disney Mix Max Digital Media Player

1 Answer

Can't do anything without message


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Mar 06, 2008 | Disney Mix Max Digital Media Player

1 Answer

Mixmax froze


The memory may be corrupt and it can't read the music files correctly. Open your My Computer icon and plug the player into your computer. You should see a new removable disk called Mix Max appear. Right click on the disk and choose Format from the pop up menu. At the Format window make sure that the File System is set to FAT32 and click Start. At the next window click OK to proceed. You'll then need to add the songs back to your player but it should correct the problem. When adding the songs to the player again make sure that you leave at least 4 megabytes of space available so it can create the library file.

Mar 06, 2008 | Disney Mix Max Digital Media Player

1 Answer

How can i delete space


hmmm, Try connecting to your computer,or open "My Computer"
and see if it recognizes the Disney Mix Max, if it does,
Double click the Disney Icon, and right click on something you want to delete, and click delete, or press "delete" on your keyboard. Be Careful not to delete things you want to keep though....

Jan 09, 2008 | Disney Mix Max Digital Media Player

1 Answer

Mix max


After getting the 4MB Playlist error, I decided to play around a little bit with my 8 year old niece's Mix Max. I think I found a few tips that will help others. First off, go into my computer and right click on the drive letter that corresponds with the Mix Max. It will probably be something like E: or F: Format it for FAT32...quick format worked for me. Next, make sure you have the most current firmware. Its downloadable from

http://www.siukoon.com/~williamchan/PD6020/MixMax_RecoveryTool_v1_0_2_fw_v1_4_000_20070512.exe

Install that, and run the program from your start menu. Make sure your Mix Max is turned off and hold the + sign as you plug it into the USB cable. It will guide you through a reset. Once you complete this, you should be able to process a sync through Windows Media Player 10 or 11. Hope this helps! I've also noticed that some songs will fail during the sync. If you remove those, it seems to help with the error as well. Might just be a coincidence.

Jan 07, 2008 | Disney Mix Max Digital Media Player

1 Answer

Reading a card


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Jan 01, 2008 | Disney Mix Max Digital Media Player

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