Question about SanDisk Sansa e250 MP3 Player

2 Answers

My sansa wont shut off

My sansa wont load. it sows the sansa screen then the rhapsody sceen but then it just goes blank and starts all over and it wont turn on or off and the power button wont work. please help

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  • Fudly Jan 09, 2008

    The power button idea would be received better if it was stated a little less condescending. That is the first thing anyone would try. I have the same problem, a blank screen that will not shut off even holding the power button down for some time. I disconnected it from my computer, well after it was done writing, and a while later the screen went blank. No controls work.

  • sweetz123 Jan 09, 2008

    Obviously i didnt just push the power button, I held the power button down for 20 seconds like it said i n the manual and then i tried a manual reset by putting it on hold and holding down the record and power button. i installed the firmware but when i went to restart it, the same thing keeps happening.

  • ehsaneh Feb 17, 2008

    as soon as I turn on my sansa it is on , then the page goes blank and then the scan disk page comes on ...again and again! I tried shutting it off using the hold button, it works but then the same thing happens when I turn it on and my pc wont even recognize it! why is sansa so problematic????...Thanks



2 Answers

A reset worked for me. The manual says the power button has to be held down for a whole 15 seconds; just a little longer than most of us would try by experimentation.

Posted on Jan 09, 2008


Its called pushing the power button

Posted on Jan 09, 2008


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