There is a horizontal gray bar that splits the screen about 2 inches from the bottom. I have restored factory settings. No change. Have re-installed Intel Video driver - bar is still there. Also, the right side of the screen is cut off. Have to use mouse to scroll around, like a virtual screen. Have tried display settings as well. 1024x600 not an option. There have been several times when re-installing the video driver from the Acer eRecovery application has worked. But once I reboot, it is back to the bar.... Have downloaded drivers from other sources (v1585 for Intel) and have had no luck.

I feel that it a is a virus problem and the anti virus that you have installed is not able to handle this one. Reinstalling the Windows will format the HDD and thus remove the virus. Only, you will have to reinstall all the progs that you had installed besides the Windows. Including MS Office. That is why I suggested a backup of your data. Specially the My Document folder. Your LCD is fine as you say that when you installed the drivers the whole LCD worked fine till you rebooted, and that is when the virus got into action once again and occupied the screen. No anti virus is perfect. So, there are times when you have to take hard decisions. I feel that it a is a virus problem and the anti virus that you have installed is not able to handle this one. Reinstalling the Windows will format the HDD and thus remove the virus. Only, you will have to reinstall all the progs that you had installed besides the Windows. Including MS Office. That is why I suggested a backup of your data. Specially the My Document folder. Your LCD is fine as you say that when you installed the drivers the whole LCD worked fine till you rebooted, and that is when the virus got into action once again and occupied the screen. No anti virus is perfect. So, there are times when you have to take hard decisions.