There is a fix on their website for this.
This is for Sprint service, but there are patches for a bunch of different providers.
http://kb.palm.com/wps/portal/kb/na/treo/t850/sprint/solutions/article/4335_en.html
They've released a patch for this.
Here's the one for Sprint. Make sure you select the correct provider.
http://kb.palm.com/wps/portal/kb/na/treo...
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Try the ringer volume on the side of the phone. I had the same problem. took me 24hrs to realize it somehow was turned all the way down.
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