Check 1st in Device Manager that the device is working properly. If there is no red "X" on the device then i would try a different DVD media (different maker...not all bargains are real bargains). If still not working try a different burning software. I found a list of free software as follows
Cameras Sharp sharp ar-5316-paint the No. 2 Li* + box I would like to send
Machinery until you...
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Cameras Sharp sharp ar-5316-paint the No. 2 Li* + box I would like to send
Machinery until you return to Dsna coude reset sharp ar-5316
when trying to upload application programme for external dvd writer once nero 7 has been installed,...
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when trying to upload application programme for external dvd writer once nero 7 has been installed, message pops up saying disc is not formatted so we cannot install programme to set up dvd writer