Question about Tektronix Refurbished Phaser 560 Color laser printer -29119

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Jam At A

I have a tektronic phaser 560. I keep getting the message of "Jam at A" although there is no paper in the computer. I have read through the manual and followed all of the suggested fixes. I really need to resolve this problem. Any suggestions

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  • justjourni Jan 07, 2008

    What do I do once I locate A



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Printers have sensors that tell the main board where the paper is, if a sensor is stuck or broken it will say jam, the question is where "A" is, look in the manual and see if you can find it, it will be either an optical or moving plastic.

hope this helps
good luck

Posted on Jan 07, 2008

  • Pedro
    Pedro Jan 07, 2008

    once you find the sensor see if you can move it if it's the plastic kind, basically when the paper reaches the sensor the paper will push the sensor to let the printer know where it's at.

    another suggestion is to compare that sensor with another. sensor. should move freely



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