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Carriage jam I get a carrage jam error when i first start the printer. there are no jams and no print jobs processing. I hit OK and it pulls ALL the paper thru. Turning the printer off/on and doing a factory reset does not help. Is it a lost cause or can i open it up and try some things myself? I am capable of fixing certain things on printers but don't know how to open it up. Can u help? Thanks, RO

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  • robcrazee Jan 07, 2008

    Sorry. I'm new to the site. The printer is an HP Photosmart C4180 all in one.

  • robcrazee Jan 17, 2008

    Thanks for the response headstrong. Tried all this and even a factory reset. It still comes up with a carriage jam error. If there's more i can try please let me know. THANKS AGAIN! robcrazee

  • Anonymous Jan 28, 2008

    I had this same problem with my HP 4215 -- Headstrong's solution worked perfectly for me! Thank you! You saved me $100. :)

  • Anonymous Feb 21, 2008

    I cannot get the top loader to work.

    I am unable to send out fqaxes as well.

    The paper jams every time.

    I cannot figure out how to open it up to look for a paper jam.

    I also has a computer repair man over and he tried.

    I am gettting frusterated


  • Anonymous Feb 23, 2008

    My cartridge seems to have misaligned. Is there a way to see how it should be? Can I realign it?

  • aandream Apr 09, 2008

    I've taken out all print cartridges, looked at the paper path, taken out back door to inspect...nothing works. I can gently move the print carriage and it moves fine. Printer is only a few months old.



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  • 233 Answers

This can be many things, but inspect the paper path for anything stuck. remove the cartridges with printer off and see if you can manually move the carriage you may need to force it a little but not allot, sometimes it may jump a gear causing this error.
move the carriage away from home position and turn on, the printer should reset the carriage position.

hope this helps

Posted on Jan 07, 2008


We had the same problem. Our printer hand't jumped a gear, but when we slid the carrige from the right side to the left we discovered a small piece of paper crumpled up against the right inside wall of the printer keeping the carrige from going all the way to the right and causing the error message.

Posted on Aug 08, 2008


Just return the printer to the store...

Posted on Mar 19, 2008

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Posted on Jan 02, 2017

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