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Carriage jam I get a carrage jam error when i first start the printer. there are no jams and no print jobs processing. I hit OK and it pulls ALL the paper thru. Turning the printer off/on and doing a factory reset does not help. Is it a lost cause or can i open it up and try some things myself? I am capable of fixing certain things on printers but don't know how to open it up. Can u help? Thanks, RO

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Re: carriage jam

This can be many things, but inspect the paper path for anything stuck. remove the cartridges with printer off and see if you can manually move the carriage you may need to force it a little but not allot, sometimes it may jump a gear causing this error.
move the carriage away from home position and turn on, the printer should reset the carriage position.

hope this helps

Posted on Jan 07, 2008

Re: carriage jam

We had the same problem. Our printer hand't jumped a gear, but when we slid the carrige from the right side to the left we discovered a small piece of paper crumpled up against the right inside wall of the printer keeping the carrige from going all the way to the right and causing the error message.

Posted on Aug 08, 2008

Re: carriage jam

Just return the printer to the store...

Posted on Mar 19, 2008

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Detailed instructions fro resolving a carriage jam along with a video are available here:

Trust this is helpful. :)

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Follow the steps for fix HP Printer Carriage Jam

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I would say just turn this printer off and unplug it for an hour or so. Then see what it does when you turn it back on. If it still says clear paper jam then maybe there is a small piece of paper that you haven't found yet that the sensors are still seeing.

Check and clear any unfinished print jobs before turning the printer back on. Control panel>>>>printers >>>>then right click on your printer(hpofficejet 6210) properties-cancel print jobs

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