Question about Dell DJ MP3 Player

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My Dell DJ MP3 Player' always in rescue mode V1.13.. what should i do??? even i press the reset botton in the bottom of my dell' it is still in recue mode...

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  • treeguy11 Jan 15, 2008

    I have the exact same problem. Did you have any feedback that helped?

  • Anonymous Mar 21, 2008

    how to fix rescue mode on dell jukebox

  • rko1 Jul 07, 2008

    It's still going back to the rescue mode....? Any suggestions please?

  • Anonymous Mar 01, 2009

    i don't know but i think i had done in the fdisk somethink.after that i restarted my system. then i saw that it is showing a grub fileand not booting i want which type of problem may be occoured.

  • goddesskarla Mar 03, 2009

    Stuck in Recovery mode - Dell DJ v0.0.11 - None of he options will restore it. I hate to loose all my music but at this point i just want it to work.
    Thanks in advance for anyone with a solution.

  • victor-br022 Apr 19, 2009

    Stuck in rescue mode when i choose the formate all or reload firmware option it reads back harddisk problem. Please help me! What do I do?



1 Answer

Try puttin a thumbtack in the litle hole in the bottom n at the same time preess n hold the power button

Posted on Jan 19, 2008


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1 Answer

Firmware error

Try going into rescue mode by pressing the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell Pocket DJ turns on.
Scroll to "clean up" and select. This just defragments your players hard drive, you won't lose any data.
If that doesn't fix it try replacing the firmware. Download the most current firmware from Dell's support website. Scroll to and select "reload firmware" in rescue mode. Connect to pc with usb cable and power on player. Double click the firmware file on your pc and let it do it's thing. This won't affect your saved data either.
If neither of those work you may need to reformat the players hard drive. This will wipe out anything you had on the player. Scroll to and select "format all" while in rescue mode. Select "yes" then just watch the progress bar. Good luck!

Feb 17, 2010 | Dell DJ MP3 Player

1 Answer

Dell Digital Jukebox

Anything unusual happen to the player before the problem started? Dropped it or perhaps unplugged it from pc while synchronising? The most likely fixable problem is a loose connector on the HDD/main board cable, or a failing battery/power adaptor giving the HDD a voltage too low. unfortunately however the HDD on these players is a bit vulnerable to rough treatment. When you connect it to a computer, does it still appear as normal or is it not recognised etc. What operating system PC are you using - perhaps formatting from the PC first before trying to install the firmware will help. Are you using the latest firmware from Dell or are you using a cd that came with the player? Is your player still under warranty or do you want to try and open it up and have a check yourself. Let me know more info and what you wish to try :)

Aug 17, 2007 | Dell DJ MP3 Player

1 Answer

Dell Digital Jukebox

The solution to many random problems is to simply reset your Dell DJ. This can be done by using a small, thin object (such as the tip of an ink pen) to press the reset button that is on the bottom-left side of the DJ. -or- Hold down the play/pause button while it's off, insert a paperclip into the reset button, take it out, and then let go of the play/pause. The DJ should open to a rescue mode, then run disc clean-up.

Aug 17, 2007 | Dell DJ MP3 Player

3 Answers

Did you get your dell dj fixed

its broken dude unfixable. sorry..... your just going to have to get a new mp3. I've tried everything and just threw that stupid piece of technology away.... couldn't even salvage the other parts to fix a cd player

Jul 07, 2008 | Dell DJ MP3 Player

1 Answer

Dell dj gen 20

it is possible the the battery cable is unpluged

Mar 03, 2008 | Dell DJ MP3 Player

1 Answer

My Dell DJ

there is a tiny hole on the bottom of the player this is a reset button. push a pin or something into the hole and hold it there for a few seconds to reset the player(you shouldn't lose anything from the hard drive)

Nov 13, 2007 | Dell DJ MP3 Player

1 Answer

Dell DJ won't reload or reboot

I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate

Aug 06, 2007 | Dell DJ MP3 Player

1 Answer

Dell DJ

hold switch? try holding play and do the reset. keep holding down play as the DJ starts up and you see rescue mode, select Disk Cleanup. Wait a few mins, the player will restart and you will see Rebuilding Library, hopefully it will work after. If no go, Its a hardware failure most likely, the only option is to call Dell for a free replacement, dont worry about their refurbish talk, there is a high chance you will get a brand new DJ. Warranty status?? Try charging through the wall AC if you've been trying the USB, or the other way around. It might be a bad battery that doesn't take a charge, especially if it turns on when plugged to the wall/USB. Good luck

May 16, 2006 | Dell DJ MP3 Player

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