Question about Canon PowerShot A550 Digital Camera

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Lens error message Canon Powershot A550

I'm currently getting the "lens error, restart camera" message on the lcd screen of my canon powershot A550. I've tried some of the minimal harm DIY solutions to no avail and plan to take it to my local camera store tomorrow. Any solutions would be much appreciated!

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  • 13 more comments 
  • vulcain Jan 08, 2008

    I've got the same problem. Any luck?

  • Anonymous Feb 03, 2008

    I am having the exact same errormessage and nothing appears to restart the camera.

  • Os123 Feb 15, 2008

    Hi also have the same problem, i'm getting the message - lens error restart camera and the lens itself stuck and notopened correctly.

  • Anonymous Mar 09, 2008

    i have the exact same problem, with the message and everything.

    is there an easier way to fix the problem without all the taking apart of the lens and such?

  • eyma Mar 17, 2008

    It appeared im my camer a "lens erro" restart camera" on my gadgets. how do i solve it?

  • camera_fault Apr 07, 2008

    My camera will turn on but the screen will say Lens Error. Restart Camera. how do you restart a camera.. i'm trying to avoid getting the large bill for a somewhat small problem... Any help... i've tried pretty much everything.

  • Anonymous Apr 18, 2008

    Lcd on my A550 canon displays lens error retart camera

  • Anonymous May 13, 2008

    the lens attempts to extend but it stops and says "lens error, restart camera"

  • bri123abc Jun 07, 2008

    there was some sand in my purse and that is where my camera was kept.  AFter i went to the beach my camera still works until like 3 days later and now i get a a Lens erro messageg and the lens wont even close.

  • fantana Jun 08, 2008

    i dropped my canon powershot A550 and now when i turn it on it says lens error what do i do?

  • daleohara Jun 11, 2008

    how do i fix it when i get the lens error message

  • skj2ddn Jul 06, 2008

    Our canon camera = Power Shot A550

    S.No : 1302100347

  • schwartd Jul 30, 2008

    Same error message, same malfunction: the lens will not open.

  • sapya Aug 17, 2008

    i have the same problem, i accidently dropped camera and the lens got stuck. Its not getting in and out as it used to and when i turn on the camera it shows lens error restart camera. I havent done anything till now. Can u please suggest me a solution? 

  • johnsonsteve Oct 26, 2008

    lens stuck



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Canon A550 and A560 have the same body and most of the internal parts, including lens assembly are the same. Canon won't sell individual parts within the lens assembly. There could be two possiblities. One is (unlikely) that the lens assembly components have been knocked off from their position. The other is that because of a knock, or dropping the camera, the gears in the gearbox of the lens assembly are broken. These gears are the same as the ones in A530/A540, and are available from ebay for $12.50 including shipping. Checkout my site for how to open up the camera and the lens assembly to replace these:

For A550 and A560, if you take it to the professional repair shop, it might not be cost effective, since it might cost around $90. Canon does not sell gears, so they might have to replace the entire lens assembly. The new camera is available these days for around $140.

Posted on Feb 17, 2008


Here's a link to an ebay store with the gears:

Posted on May 28, 2008



o ya it means something if u can decode this ill give u million bucks for real

Posted on May 18, 2008

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I am getting this error Lens error, restart camera, my i can have a help?

Posted on Nov 15, 2010

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You mentioned an e-bay seller of these wheels.
Do you have a link please?

Thank you in advance.

Posted on Apr 06, 2008

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