Fujitsu fi-5120C
Problem for Fujitsu fi-5120C

One image appears stuck on a page. We could not




By lindad1121 on Nov 10, 2009

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One image appears stuck on a page. We could not get rid of it so she shut down Ascent Capture, shut down the scanner, shut down the Scan Station computer. When she turned on the scanner and opened Ascent Capture, she got error messages - unable to initialize - cannot locate device. We repeated the shut down process, confirmed hardware was connected securely, same result.

Solution #1

posted on Nov 12, 2009
Not Rated)

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Rank: Guru  Computer Hardware  Expert
Rating: 88%, 524 votes
Try reinstalling the driver and application software again.
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