Question about Hitachi (DK23BA-20) 20 GB Hard Drive

2 Answers

Code 10 - device can't start

Hi All,

im using the product below as an external hard disk and it seems that my system is not able to run the device. im using win XP, and it's prompting me for driver, im not able to search for any other driver, thus would appreciate if any of you could offer me any solutions.

when i checked on the device status in device manager, it prompted me with code 10. why?

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  • Baby_Jr14 Jan 07, 2008

    Correction to my above post, im using Hitachi DK23BA - 10GB not 20 GB.

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Try using a new cable, solved problem for me on one such occasion.

Posted on Nov 27, 2008

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Hard drives are plug n play devices they dont need a driver may if you are connecting it using USB then it must be asking for USB driver if you already have it then update it.

if you are connecting it using IDE then you have to install the motherboards IDE controller drivers insert the Motherboard CD and install All the drivers you have in the list.

Posted on Jan 07, 2008

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1 Answer

DELL INSPIRON 1750 stuck in start up loop error code OFOO:


HI,

Could be you just need to update your drivers, before you take it apart try this:

Follow the steps mentioned below to check what Updates are installed on the system.
See which Windows updates are installed
http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

Error Code 0F00:133C
Msg: DISK- No suitable disk media is present.
This error message is encountered when you probably have a bad video card and/or flaky RAM.

Step 1:
Unplug all the External devices such as printers, scanners etc and check whether you encounter this error message.

Step 2:
I would suggest you to install the latest drivers for the Video card from the dell website and check
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
For further reference check the article mentioned below.
Update a driver for hardware that isn't working properly
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Step 3:
Iwould suggest you to configure Chkdsk to run when the system restarts next time. Follow the steps mentioned below to configure Chkdsk to run when the Windows Vista restarts next time.
a.Click Start and then Run.
b.In Open, type cmd and then press ENTER.
c.Use one of the following procedures:
Procedure 1: To run Chkdsk in read-only mode, at the command prompt, type chkdsk, and then press ENTER.
Procedure 2:To repair errors without scanning the volume for bad sectors, at the command prompt, type chkdsk volume:/f, and then press ENTER.

Procedure 1: To run Chkdsk in read-only mode, at the command prompt, type chkdsk, and then press ENTER.
Note: If one or more of the files on the hard disk are open, you will receive the following message:
a.Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
b.Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

Procedure 2: To repair errors, locate bad sectors, and recover readable information, at the command prompt, type chkdsk volume:/r, and then press ENTER.
Note: If one or more of the files on the hard disk are open, you will receive the following message:
a.Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
b.Type Y, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

I got this information @ 0F00 133C Error Code No suitable disk or media is present written by Thahaseena M, Microsoft Answers Support Engineer.

Feb 16, 2014 | Dell Inspiron Computers & Internet

1 Answer

Cant detect hdd


Hi Martin...

The problem is being caused by the Logical Disk Manager
Administrative service and possibly the logical Disk Manager service
not being started or the services might be disabled. to solve the
problem, click on the "Start" menu, click the "Run" command, and then type
in the box: services.msc , scroll down until you see both the above services.
right click on each of the services about and select properties, on the
general tab, change the startup type to "automatic" and click the start
button under the service status. do this for both of the services, and
that should will fix your problem."
-------------------------------------------------------------------------------------------------
For Windows 2000 and XP:
Right click on My Computer.
Choose Manage (This will open the Computer Management window).
Go to the Storage category and select Disk Management
Right click the new drive (usually listed as Hard Disk 1) and "initialize"
You now have the option to partition and format the drive.
The default settings of Primary Partition and NTFS- Quick Format are recommended for most users.

-------------------------------------------------------------------------------------------------
External hard drive can not be recognized, are more common on computer
failures, what's the reason caused this failure?
1, Setting the CMOS parameters
If you never used the USB external device, there may occur the case:
The system can not detect USB hard drive even if the driver is properly
installed, which was mainly due to the motherboard CMOS default port is closed, if not set to
open state, it naturally Windows can not detect the external hard drive. In order to solve this
problem, we can re-boot into the CMOS settings, and set "Assign IRQ For USB" to "Enable" in
"PNP / PCI CONFIGURATION" column, now the system can be assigned to the USB port available
interrupt address.
2, Power shortage
As the USB drive need to consume some power when it at work, if directly through the USB interface
to take power, the power supply may be not enough. Thus, almost all of the external hard drive
comes with a separate external power supply or a PS2 keyboard to take power transfer interface,
at this time you should connect external power supply or through the transfer cable ps2 connected
to keyboard to ensure that it have provided adequate power to the external hard disk,
recommended that you should ensure the external hard drive have adequate power supply when you
use it, otherwise, the external hard disk is likely to be damaged due to insufficient power
supply.
3, USB extension cable fault
USB interface type does not match the external hard disk interface ,this case caused it can not
be used. For example the standard USB interface of the computer configuration is 1.1, while the
external hard drives purchased are USB 2.0, which requires the cable connected computers and
external hard disk must support USB 2.0 standard. Because high-speed mobile device plug in a
low-speed hub, the device may not be properly installed, and some people use external hard disk
while using USB flash drives, For convenience, they directly used USB 1.1 standard cable that
supplied by USB flash drives, as a result, the USB 2.0 standard hard drive not be recognized
correctly. Just replace it by the USB 2.0 standard cable can solve this problem.
4, Windows version is too low
Pre-Windows 98 operating system does not support USB peripherals, so in any case to install the
driver, set the CMOS parameters are unable to make normal use of external hard disk. In this
case, one solution is to upgrade the operating system up to Windows 98, another way is to
Microsoft's official site, download the appropriate patch to make it can identify mobile hard
disk.
5, The system is set incorrectly
When installed driver, the external hard disk icon will be seen on the Device Manager for some
Windows 98 users, but the Explorer does not include the corresponding letter identification,
which is improper system settings. In the Device Manager, double-click the Hard Drive icon, and
click the pop-up window in the "Properties" button, and you could see disconnect, could be
deleted, synchronous data transmission and Int 13 unit four options, of which "could be deleted "
is no tick in front of the system, and simply check this option to restart your computer, you can
see in the Explorer, the new external hard disk drive letter.
While the failure of the external hard disk does not recognized are more the reasons, but
generally not the USB interface or external hard disk's own fault, so it requiring us to consider
some more from around the association when exclude it, I believe you can successfully use the
external hard disk.
--------------------------------------------------------------------------------------------------
Hi I had the same problem and solved it like this assuming that you are running windows xp

With your external casing powered-up (it does not get power through USB does it?) and your WinXP
PC running, plug in the USB.
You should hear 'chime', what happens then?
If harddisk is recognised here, but does NOT have a drive-letter and cannot be seen in Windows
Explorer, the answer is in Windows Disk Management
...
Go Administrative Tools > Computer Management > Disk Management. ( on left column)
Maximize this page. Physical Drives appear at the bottom; Logical Drives at the top.
Hopefully your drive will appear at the bottom (physically), you must then 'import' it into the
Windows installation
; Windows will put its 'signature' on the drive and assign it a logical drive letter :^)
you can try to format it here if it is new and has no info on it , check back to My computer and see if present.

Mar 20, 2013 | IBM FRU PN 49P1599 Desktop Motherboard

1 Answer

Acer external hard drive problem code 10


Try chkdsk or download Testdisk and run to ensure the disk is in good order.

Feb 27, 2013 | Acer Computers & Internet

1 Answer

Crossfire wont back up from Windows 7


1.

Connect the external hard disk drive to the computer. Make sure that the external hard disk drive is powered on.


2. Create a Windows 7 system repair disc. To do this, follow these steps:


Click Start Collapse this imageExpand this im, type create a system repair disc in the Start Search box, and then click Create a System Repair Disc in the Programs list.



Follow the instructions to create the disc.


3. Note You must have a CD or DVD burner to create a system repair disc.


4. Start an elevated command prompt. To do this, follow these steps:


Click Start Collapse this imageExpand th, type command prompt in the Start Search box, right-click command Prompt in the Programs list, and then click Run as administrator.


5. At the command prompt, type the following command, and then press ENTER:

C:\Windows\System32\REAgentC.exe /disable


6. Disconnect the external hard disk drive.


7. At the elevated command prompt, type the following command, and then press ENTER:

C:\Windows\System32\REAgentC.exe /enable

Note This operation might fail. In this case, if you have to have access to recovery tools, use the Windows 7 system repair disc that you created in step 2.


8. Reconnect the external hard disk drive to the computer.


9. Start the Backup and Restore Wizard to back up your files and data to the external hard disk drive.


Hope this helps


Sep 26, 2012 | SmartDisk Crossfire Desktop (xf160f) 160...

1 Answer

My eclipse 180 mp3 player is not being recognized by my computer


Hi wfowler05...
This is for an external hard drive, but the same applies to your MP3 player
--------------------------------------------------------------------------------------------------------------------------------------------

The problem is being caused by the Logical Disk Manager
Administrative service and possibly the logical Disk Manager service
not being started or the services might be disabled. to solve the
problem, click on the "Start" menu, click the "Run" command, and then type
in the box: services.msc , scroll down until you see both the above services.
right click on each of the services about and select properties, on the
general tab, change the startup type to "automatic" and click the start
button under the service status. do this for both of the services, and
that should will fix your problem."
-------------------------------------------------------------------------------------------------
For Windows 2000 and XP:
Right click on My Computer.
Choose Manage (This will open the Computer Management window).
Go to the Storage category and select Disk Management
Right click the new drive (usually listed as Hard Disk 1) and "initialize"
You now have the option to partition and format the drive.
The default settings of Primary Partition and NTFS- Quick Format are recommended for most users.

-------------------------------------------------------------------------------------------------
External hard drive can not be recognized, are more common on computer
failures, what's the reason caused this failure?
1, Setting the CMOS parameters
If you never used the USB external device, there may occur the case:
The system can not detect USB hard drive even if the driver is properly
installed, which was mainly due to the motherboard CMOS default port is closed, if not set to
open state, it naturally Windows can not detect the external hard drive. In order to solve this
problem, we can re-boot into the CMOS settings, and set "Assign IRQ For USB" to "Enable" in
"PNP / PCI CONFIGURATION" column, now the system can be assigned to the USB port available
interrupt address.
2, Power shortage
As the USB drive need to consume some power when it at work, if directly through the USB interface
to take power, the power supply may be not enough. Thus, almost all of the external hard drive
comes with a separate external power supply or a PS2 keyboard to take power transfer interface,
at this time you should connect external power supply or through the transfer cable ps2 connected
to keyboard to ensure that it have provided adequate power to the external hard disk,
recommended that you should ensure the external hard drive have adequate power supply when you
use it, otherwise, the external hard disk is likely to be damaged due to insufficient power
supply.
3, USB extension cable fault
USB interface type does not match the external hard disk interface ,this case caused it can not
be used. For example the standard USB interface of the computer configuration is 1.1, while the
external hard drives purchased are USB 2.0, which requires the cable connected computers and
external hard disk must support USB 2.0 standard. Because high-speed mobile device plug in a
low-speed hub, the device may not be properly installed, and some people use external hard disk
while using USB flash drives, For convenience, they directly used USB 1.1 standard cable that
supplied by USB flash drives, as a result, the USB 2.0 standard hard drive not be recognized
correctly. Just replace it by the USB 2.0 standard cable can solve this problem.
4, Windows version is too low
Pre-Windows 98 operating system does not support USB peripherals, so in any case to install the
driver, set the CMOS parameters are unable to make normal use of external hard disk. In this
case, one solution is to upgrade the operating system up to Windows 98, another way is to
Microsoft's official site, download the appropriate patch to make it can identify mobile hard
disk.
5, The system is set incorrectly
When installed driver, the external hard disk icon will be seen on the Device Manager for some
Windows 98 users, but the Explorer does not include the corresponding letter identification,
which is improper system settings. In the Device Manager, double-click the Hard Drive icon, and
click the pop-up window in the "Properties" button, and you could see disconnect, could be
deleted, synchronous data transmission and Int 13 unit four options, of which "could be deleted "
is no tick in front of the system, and simply check this option to restart your computer, you can
see in the Explorer, the new external hard disk drive letter.
While the failure of the external hard disk does not recognized are more the reasons, but
generally not the USB interface or external hard disk's own fault, so it requiring us to consider
some more from around the association when exclude it, I believe you can successfully use the
external hard disk.
--------------------------------------------------------------------------------------------------
Hi I had the same problem and solved it like this assuming that you are running windows xp

With your external casing powered-up (it does not get power through USB does it?) and your WinXP
PC running, plug in the USB.
You should hear 'chime', what happens then?
If harddisk is recognised here, but does NOT have a drive-letter and cannot be seen in Windows
Explorer, the answer is in Windows Disk Management
...
Go Administrative Tools > Computer Management > Disk Management. ( on left column)
Maximize this page. Physical Drives appear at the bottom; Logical Drives at the top.
Hopefully your drive will appear at the bottom (physically), you must then 'import' it into the
Windows installation
; Windows will put its 'signature' on the drive and assign it a logical drive letter :^)
you can try to format it here if it is new and has no info on it , check back to My computer and see if present.
Please take time to rate me

Aug 30, 2011 | Mach Speed Eclipse 180 MP3 Player

1 Answer

My external harddisk - WD 320G(my passport essential) can not recoginze on Window 7. Please help to slove.


First check physical connections of hard disk to your cpu. Check in 'device manager' disk drives tab. If its found check in "disk management" in that drive which file system its showing. If it shows raw partition mean your file system is corrupted. It requires remove that partition and create a new partition.

for open device manager : start > run > devmgmt.msc
for disk management : start > run > diskmgmt.msc

Aug 04, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

External 500gb hard drive not readable


Check the partition size in Disk Management (if running Win7 - download a free Partition Manager if not) and see if the system is seeing the partition correctly. Seagate has recovery software available on their website but you may just have to repartition and reformat.

Apr 25, 2010 | Seagate 320GB Portable External Drive ...

1 Answer

Device unable to start


Hi,
Make sure the product is not under warranty (12 months after purchase) open it up and identify the hard drive, it might be Segate, contact them on their web site to see if the drive is still under warranty, it might be, check the link below. You can replace the drive with another one (same brand) if it is out of warranty.

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

Dec 19, 2009 | Iomega Computers & Internet

4 Answers

My maxtor 200GB drive is not recognized by my CPU anymore!


Hi Crkinard.. i think you shuld first find out whether the problem is with the external device or your computer... so check if the device is recognised by another system... as you have been using the device dor couple of years i think yours computer's drive for external devices should have been corupted.. so check out the device with some other computer.. if it is recognised in that computert then you can easily reinstalled the software for your device again..

Oct 13, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

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