Question about Sony DVP-NC665P/S Multi-disc DVD Player

1 Answer

Re: disc tray won't open

I was watching a DVD when an error message came up that said Disc was dirty. I didn't have time to click anything and it shut down. Now when you turn the disc player on it shuts off and you can't get the tray open to clean the disc. Please help

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 48 Answers
Re: Re: disc tray won't open

First you need to contact the manufacturer and find out how to do a factory reset if possible. If you have no warranty and reset is not possible. Then remove the metal cover over the top, screws are on back and sides, sometimes top. after you get it open the cd mechanism is wide open. Remove the magnetic lock bearing from the top of the cd spindle. usually 2 screws on the sides. manually remove the cd from the tray and check for any damage, you can clean the lense off with anything softer than cotton, but q tips are a last resort tool. Gently wipe off lens in circular motion, being sure to life the material off the lens toward the edge coming outward. Also. there is a small glass fuse on the other side 
of the player, near where the power cord comes out, make sure 
that is not blown Replace all parts and leave the screws for the cover out until you are sure it works.
Try to power it on and see what happens. if no luck then get a new super multi blue player, just wait until the price is right but its a great player that supports every type of disc. details at your local electronics dealer

Posted on Jan 07, 2008

5 Suggested Answers

  • 130 Answers

SOURCE: Disc Tray: Daewoo DVDS151 DVD Player

Some have a little hole in the front, you pull the power and use a paper clip. Bend it out so its fairly straight then you poke it into the hole and it unloads the mechanisim. If there is no hole you may have to remove the cover.

Posted on Apr 21, 2006

SOURCE: sanyo 6100 dvd player-disc tray automatically opens whenever power is on.

Have you checked to see if it is off track? Sometimes when these machines get bumpbed, dropped, or fall they can jump track. You have to take the cover off and inspect to see if it is off track when it closes and opens. It should go all the way back on the track when it closes. Be careful not to shock yourself. If it is on when you do it and your hand touches the metal parts inside you can get seriously burned or shocked.

Posted on Jan 18, 2007

SOURCE: dvd player problem

get a dvd cleaner from best buy. mine did the same thing, it would not play any dvds so i resorted to vhs, and once i had watched all of those, i finally got a dvd cleaner and now it works fine

Posted on Aug 23, 2008

  • 1 Answer

SOURCE: Conia M580 DVD player has

Easy... follow these instructions

  • unplug from the mains
  • take the cover off (3 screws on back panel, 1 screw each side, sticker on top front)
  • You will see the DVD disk in the player drive
  • Remove the plastic ******** top of the drive - 2 x small phillips screws
  • Lift out the DVD disk.... done.

Posted on Nov 30, 2008

Testimonial: "Many many thanks for your help - your instructions were dead-easy to follow and I've now successfully rescued my much-prized "Black Books" DVD disc!!!"

  • 6 Answers


tap it gently from the side while pressing the button......or with a knife try to open it gently...while pressing the button....after it,s open..clean the side n the belt..

Posted on Jun 26, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

DVD/CD disc opener won't workGetting

Usually the tray has to be opened and inspected and if lucky it can be realigned--if not parts may be hard to find as they usually do not sell individual parts for the mechanism.

Nov 05, 2012 | DVD & Blu-Ray Players

2 Answers

Go Video DV 2150 - DVD door won't open at all. You can hear a mechanism working behind the closed door, but nothing happens and the door remains shut. Any advice??

There is a small belt under the loading tray which would have gone slack ( loose ) and the sound you hear is it slipping on the motor pulley. If you are confident you can remove the mechanism and turn it upside down and access this belt. Dismantle only if you can get the spare belt or your efforts will be in vain.

Sep 13, 2011 | GoVideo Go Video DVD/VCR Combo

1 Answer

I keep getting wrong disc error on my Daenyk DVD player and do not understand why I have played these DVDs on it prior and no Problem


The reason the player keeps giving you wrong disc error is because the player is not reading the disc.

the reason is either the lens is dirty or weak.

To test if the lens is dirty, try to clean the lens with a lens cleaner and test the player DVD disc.

To fix it if the lens is weak, open the player with the appropriate screwdriver, open the disc tray, and replace the lens with a new lens, test it with a DVD disc.

Take care

Jun 14, 2010 | DVD & Blu-Ray Players

1 Answer

Getting an error message - bad disc all the time. Have tried cleaning disc, and different disc - even getting the message when no disc in machine.

There is a sensor in every DVD player that checks the disc for flaws. I suspect that that sensor is somehow dirty. Open the case up and clean the sensor. It will/should be self evident. It looks a lot like a LED.

Dec 08, 2009 | DVD & Blu-Ray Players

1 Answer

'bad disc' error message comes up every time I

Your optical pickup drive lens is dirty or needs to be replaced.  Run a DVD disc cleaning kit through it and see if that helps.  If not, then you have to open this thing up and clean the lens with a bit of rubbing alcohol and then try.  If that don't work you can either kick it to the curb or replace the optical lens.

Nov 13, 2009 | GoVideo Go Video DVD/VCR Combo

1 Answer

Replacement DVD drive for a JVC-SR-DVM600

There are three things you can do that will eventually give you a working solution. Depending on the level of problem. Start with 1 progress to 3 until it works.
1. Use a cleaning disc. (one that use an alcohol based liquid)
2. If the cleaning disc does not solve it, you can use an ear bud, with some iso-propyl alcohol to clean the DVD lens on the drive directly. (you have to open the player and the drive)
3. The guaranteed working solution is to replace the DVD drive inside the player. This is quite a simple process, as most players use a standard IDE DVD-ROM or DVD writer.
You simply remove the face plate, (apply power to the drive, and press eject first) the tray will open. Unclip the tray face, and then with the tray open you can unclip the plastic face plate too.
Remove the old drive, and fit the new drive by reversing the removal procedure.
Once everything is assembled you should be able to watch DVD's again. If you can't find a cheap DVD drive locally, try ebay.
I have done this on over 50 players for my clients in the past. I use LG DVD roms and DVD writers for the DVD recorders, irrespective of brand.
Let me know how it goes.

May 28, 2009 | JVC SR-DVM600

2 Answers

I cannot open the DVD drawer on my Philips DVDR3480 DVD RECORDER – it just won’t open? The screen display just keeps saying ‘Error’. Any help is appreciated.

I have two of these dvd recorders and both have the exact same problem where the drive won't open. It opens fine when there is a disc in the tray. So I just unscrewed the cover, press the white part which would be over the center of the disc as it's trying to open, it should then open. Then just make sure there is always disc left in the tray.

Nov 26, 2008 | Philips DVD & Blu-Ray Players

1 Answer

Disk error with Kenwood DV-605 multi-disc DVD player

Try the following
when the error is on the screen, press the number 1 key on the remote, this should take you to the fist chapter of your DVD no matter which region it is


Jan 03, 2008 | Kenwood DV-605 Multi-disc DVD Player

1 Answer

Cannot Close Sony DVP-NC665P 5 disk tray

There is a possiblity that he may have shifted the unit while discs were in it causing the discs to slip off the tray and into the unit. You have to open the unit to check if there are loose discs.

Nov 12, 2007 | Sony DVP-NC665P/S Multi-disc DVD Player

Not finding what you are looking for?
Sony DVP-NC665P/S Multi-disc DVD Player Logo

135 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony DVD & Blu-Ray Players Experts


Level 3 Expert

94198 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Nasir Muhammad
Nasir Muhammad

Level 2 Expert

148 Answers

Are you a Sony DVD and Blu-Ray Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides