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Posted on Jan 07, 2008
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NIC too close to USB port?

I have a Dell Dimension 1100 with an onboard Intel Pro/100 VE network card. It stopped working after I plugged a Lexmark Z1300 printer into the USB port next to the ethernet port. I've upgraded the Intel driver, and ran diagnostics; the EEPROM, Control Registers, Interrupt, PHY Loopback, and MAC Loopback tests passed, but the Link test failed.

Using another computer, I can use wireless to connect to the modem and get on the internet, but can't connect to the modem's physical ports, either (this second computer's NIC is known good and works elsewhere). So I assumed the modem's ports were bad and got a new modem (exact same model). Still getting the message "network cable unplugged" for the Local Area Connection, and the Link test fails in the NIC diagnostics.

Is this NIC/USB problem common? Can it be fixed or does the motherboard need to be replaced?

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  • Posted on Jan 07, 2008
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Joined: Jan 05, 2008
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Hi Antatg,
Go into your bios and make sure all your USB option are enabled, specially Enable USB for legacy devices, and check to make sure you NIC is enables. Hope that helps!
Good Luck!

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The Dell E210882 motherboard has been used in the Dell Dimension 3000. Thus you can try the Dell site for the XP driver. Start here: http://www.dell.com/support/drivers/us/en/04/Product/dimension-3000 and expand the section for network drivers.

If you have a different OS, try the Intel site since the onboard LAN is the Intel Pro/100 VE hardware. The Intel generic drivers are here: http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Network+Connectivity&ProductLine=Intel%C2%AE+Desktop+Adapters&ProductProduct=Intel%C2%AE+PRO%2f100+VE+Desktop+Adapter . Use the drop-down menus to select your OS and drivers if you want to shrink the list below (left-hand side).

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http://docs.google.com/viewer?a=v&q=cache:Hovik_cj2NQJ:www.andovercg.com/datasheets/dell-dimension-1100-b110.pdf+dimension+1100+manual&hl=en&gl=us&pid=bl&srcid=ADGEESjfefSAxcYphVynxkY-e_VhuVyY-C8VK4uVOZEPgI_tY_Bnv2MDJubL0tSsUiBTWS7Owdj2yZci0crCSjFFqxyu9UGmes3NlvAT0VjerwkXiWuXXDxzwJ5rY5FAly5Owx9Ftqo6&sig=AHIEtbQv5quQ9poKR23GjlJp1PQNHPbIMA
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The 2 usb-ports on the front and the 3 back of your Dell is high speed ones, at least the manual says so, they are all USB 2.0.
If you cant get them work properly with the 2.0 usb speed, you can buy an high speed pci add-in- card and install it on your pc.

Here you can read about the "high speed usb" :
http://www.usb.org/developers/usb20/

And here is the manual and avalible drivers for your Dell:
http://support.dell.com/support/topics/global.aspx/support/my_systems_info/manuals?~ck=ln&c=us&l=en&lnki=0&s=gen

Good luck to you M8!

Please take a moment and rate my help for you

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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