HP PSC 1350 All-In-One Thermal Printer Logo
Anonymous Posted on Jan 07, 2008

Printer won't print

The Cap letter E is in the "copies" area. What is the problem, also the check printer cartridge blinks. Removed and put both back in, I think there is ink in each one. What to do?

  • 4 more comments 
  • PC Jack Jan 10, 2008

    We have exactly the same problem, E in copies area and check printer cartridge keeps flashing, two new cartridges have been put in so I know its not that.!!! Any ideas on how to fix??

  • Blikkies Feb 26, 2008

    My mum is experiencing the exact same problem. It would be good to find a solution

  • randall r Mar 25, 2008

    Same problem here. "E" appears in the copy area and "check print cartridge" amber light blinks. also have new cartridges installed.

  • Anonymous May 15, 2008

    Light blinks make noise won't print have a new cartriage

  • audravm3 May 18, 2008

    Printer does not print. Check Print Cartridge Light is Blinking, E in the copies area. The hp solutions online do NOT work... Help please!

  • Anonymous Jun 06, 2008

    the E light comes on in the copies section and the amber lights comes on to chech prihter cartridge

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Sep 16, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Sep 16, 2009
Answers
1
Questions
0
Helped
1785
Points
2

HP Printer won't Print Pictures after I Put New HP Cartriges of ink in it?

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 188 Answers
  • Posted on Mar 27, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Feb 21, 2008
Answers
188
Questions
1
Helped
74323
Points
264

Hi,

Please click on the web link given below and perform the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00095617&cc=us&lc=en&dlc=en&product=306888

else check with the web link given below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00861481&cc=us&lc=en&dlc=en&product=306888

Have a great day!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My printer won't print i got "E" on printer display color lamp blink check paper/check cartridge blink by the way i tried to change color cartridge as a solution but still got the same error

go to start then go to printer & fax right click on the printer look for pending job if you have pending job cancel all of it then wait till all job have removed
0helpful
1answer

I bought a new 23 tri-color cartridge for my old hp 840C deskjet printer. the ink light keeps blinking. when I put in the old cartridge which is nearly empty, the light stops blinking and it prints a page

Are you using original cartridges by HP? If you are using the 'copy' manufacturers, they don't always work.

If HP, check you've removed all packaging, especially around the nozzel and circuit contacts. Look for sticky tape to be removed.
0helpful
1answer

`HP Deskjet F380 All-in-One Printer-Scanner-Copier E light is on seeming to refer to an ink cartridge issue. I installed new black and color ink cartridges. Light is still on and printer won't make...

Issue: Print Cartridge light is blinking


NOTE: In addition to the blinking light, an "E" might appear in the Copies area.

c01069564.gif
Solution

Close the print cartridge door.

Cause

The print cartridge door is open.
0helpful
1answer

Hp psc 1210xi all in one printer says refilled cartridge is defective. HP says printer remembers cartridge serial number, counts number of prints executed & after certain number of prints, won't...

Well, if the electronic circuit on the cartridge has blown, you have no other alternative then to buy a new cartridge. You can remove the cartridge and gently wipe the cartridge contacts. Turn off your printer, wait for a few min, then turn it back on. Put the cartridge back.
If that doesn't work,
  1. Open the cartridge access door.
  2. Remove either cartridge (not both).
  3. Close the cartridge access door.
    • If the computer message is Print Cartridge Error , then the print cartridge that is still in the printer is the problem cartridge.
    • If the computer message is NOT Print Cartridge Error (instead, it says that the cartridge you have removed is ...Either missing, not detected, or incorrectly installed ), then the cartridge you have removed is the problem cartridge.
There is a cmos battery in the printer, and, yes, when you remove it, the printer forgets everything (serial number, number of copies, etc). I have found a clip, but it says it only works for some HP printers. You can try that, but I am not sure that will help solve your problem.


2helpful
1answer

I can't print.

“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i. Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.
0helpful
1answer

Hp 5510 io keeps stating to check color cartridge/3 lights blinking/won t print/installed new color'' Let our Experts solve your ''hp 5510 io keeps stating to check color cartridge/3 lights blinking/won t...

hi..

try to install and reinstall the printer cartridge...and also clean the tab circuit of the cartridge and tab circuit of the printer carrier..

if the problem still exist..
rebreak the printer by full-out the power supply...to reset the settings and then turn it back...
0helpful
2answers

HP psc check print cartridge light is flashing

The "E" means a cartridge problem.

Have you recently changed them?

If so, did yo use "refills" or another non-HP cartridges?
1helpful
2answers

Printer problem with 6210 all in one.

Try to print a self test page from the printer itself, do these:
  1. Press and hold the Cancel and the Color buttons at the same time.
  2. Release both buttons.
  3. The Self Test Report will be printed.
and check if it is the same output, if yes then follow the steps below:
  1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
  2. Verify that there is plain white paper in the Input tray.
  3. Press Setup .
  4. Press c00712200.gif or c00712201.gif to select Tools and then press OK .
  5. Press c00712200.gif or c00712201.gif to select Clean Print Cartridge and then press OK . The unit prints a test page.
  6. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
  1. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
  2. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
  3. Open HP Solution Center .
  4. Click Settings .
  5. Click Print Settings .
  6. Click Printer Toolbox .
  7. Click the Estimated Ink Levels tab
  • Replace any ink cartridge that is low on ink.
  • If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
    1. Open the front of the unit to access the ink cartridges.
    2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
    3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them.
  • With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
  • Allow the cartridges to dry before reinserting them.
  • Close the unit, and plug the power cord back in.
  • Print a self-test page to check the results. Follow the steps below to print a self-test page.
    1. Press Setup .
    2. Press c00712200.gif or c00712201.gif until Print Report displays and then press OK .
    3. Press c00712200.gif or c00712201.gif until Self-Test Report displays and then press OK . The self-test report prints.
    If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
    IF THE SELF TEST REPORT IS CLEAN, THEN TRY TO PRINT FROM ANOTHER SOFTWARE LIKE PAINT, NOTEPAD AND IF THE OUTPUT IS OK THEN THE PROBLEM IS ON THE SOFTWARE THAT YOU ARE USING
    0helpful
    1answer

    Priner problems

    Issue After you install a print cartridge, or during normal operation, the print cartridge light and one or both of the Start Copy lights begin to blink. Solution NOTE: The procedures below refer to a 'problem' cartridge. The 'problem' cartridgeis identified either by a computer message or by the Start Copy lights. If a computer message indicates a specific cartridge, that is the problem cartridge. If there is no computer message, look at the Start Copy lights - if the Black Start Copy light is blinking, the cartridge on the right is the problem cartridge. If the Color Start Copy light is blinking, the cartridge on the left is the problem cartridge. If both Start Copy lights are blinking and there is no computer message, perform the procedures below on both cartridges. Work through the sections below in order. When the print cartridge light stops blinking, you have solved the problem. Step One: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. Make sure the printer is on. Press the Power button if it is not lit. Open the printer cover, then wait until the print cartridge carriage is idle and silent. Press down lightly on the end of the problem cartridge to release it. Slide the cartridge out and inspect it: CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Check the electrical contacts for debris. Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip! Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer. If the cartridge is compatible, reinstall it in the printer: Cartridges marked with a triangle go into the left carriage slot. Cartridges marked with a square or pentagon go into the right carriage slot. Step Two: Clean the problem cartridge contacts If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage in the printer. Gather the following items to clean the cartridge and print carriage: Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap-water can contain contaminants that damage the cartridge. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well) Sheets of paper or a paper towel to rest the cartridges on during cleaning Open the printer cover and wait until the print carriage stops moving. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles. Unplug the printer. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Clean the print-cartridge contacts. Do not touch the nozzles. Clean the contacts in the print carriage, inside the printer. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it. Reinstall the cartridge, plug the printer back in, and close the printer cover. Try to print again. If the issue still appears, proceed to the next step. Step Three: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above. Step Four: Contact HP If the problem has not been solved by the steps above, either the printer or the problem cartridge is defective
    Not finding what you are looking for?

    1,795 views

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Cindy Wells

    Level 3 Expert

    6688 Answers

    k24674

    Level 3 Expert

    8093 Answers

    Grand Canyon Tech
    Grand Canyon Tech

    Level 3 Expert

    3867 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...