Question about Maytag Neptune MAH5500B Front Load Washer
Ok, I just replaced the board and the wax motor. As soon as I closed the door, it locked and now I can't get it open. It ran a full cycle with no problem, but the door lock light stays on and the door won't release. Any help?
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Sep 24, 2012 | Washing Machines
You have to replace the door lock assembly. For that open the door and remove the four screws that hold the front panel. There are two on the door hinges and two on the other side. Then remove front by rolling the edge out. Now you will need to get the top lifted up. Remove the four screws that hold the soap dish trim on the top. Then there is a bracket on the front corners that have to be removed. Now you can lift the top and see the door lock switches and wax motor. You can remove the three top screws near the timer and flip the top down so you can look at the control board on top the washer.
Check the R-11 resistor to see if it is burnt. This resistor burns out when the door lock wax motor fails.If the resistor is bad you should replace the control board and the door lock wax motor
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