Question about Kenmore Elite 45986 Front Load Washer

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Broken washer/dryer My washing machine isn't working properly. I've noticed that the spinning mechanism seems not to work as the clothes don't get wet evenly. Also, during the spin cycle the washer does not spin and if it does it does not spin fast enough to fully drain the clothes leaving them excessively wet. My dryer also seems to be having a problem as it fails to dry clothes in the average amount of time. It doesn't seem to heat up enough and clothes must be dried for an extra amount of time to be fully dry. I'd really appreciate your help, thank you.

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  • glgto Jan 13, 2008

    dryer takes hours to dry clothes and collects so much lint it caught fire! we clean the lint filter every load

  • Anonymous Mar 21, 2014

    Machine getting hot but clothes staying wet

  • Anonymous Mar 29, 2014

    washer does not always spin clothes dry

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  • 196 Answers

This sounds like a motor control board is faulty. Please load a couple of towels in the machine run it. Watch the machine as it goes through its' cycles.

1. Do the towels tumble when the machine is washing ?
2. When it begins to spin, does it spin one way at a fast pace or does it spin one way and then the other ?

Answering these two questions will help in troubleshooting your problem.

Posted on Jan 08, 2008

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I have a Whirlpool WFC7500V Front Load Washer and after the load is done the clothes are still soaking wet, is there a step i am missing why are the clothes still really wet. Do i need to drain or is the...


What spin cycle are you using? Try a faster spin option. (The wrinkle release setting uses more water and a lower spin speed.)
Try putting fewer items in a load in the futute and make sure it isn't unbalanced. (One really heavy item could imbalance the load and shift the spin efficiency.) Redistribute the clothes and run a Drain/Spin cycle.
Make sure to use HE detergent (don't use more than the recommended amount of detergent).

The other issue to check is if the machine is draining properly. Check that the drain hose isn't clogged. Also check the voltage at the washer - low voltage will result in a slower spin cycle. To correct this, you probably will want to call an electrician.

I hope this helps.

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May 05, 2011 | Whirlpool Washing Machines

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The machine will not spinn, the washing is very wet when finnished washing


clothes are wet after spinning this is due to faulty Motor coupler. test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:If it's spinning when you lift the lid, the coupler is fine.If not then the coupler is broken.It has to be replaced;.This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. ----------------------- If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn motor pulley or tub bearing. Replace the applicable component. Thanks.

Sep 16, 2010 | Hoover Nextra HNL 3166 Z Front Load Washer

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Clothes seem too damp after final rince


its a washer ,not a dryer....if the spin setting is set low the clothes will feel quite wet....reset to a faster spin cycle if needed.

Jul 26, 2010 | Whirlpool LSQ9549P Top Load Washer

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Clothes are to wet after spin cycle


The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these: Motor coupler Spin cycle Siphoning Water-inlet valve Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Jan 24, 2010 | Kenmore Washing Machines

1 Answer

Towels come out soaking wet, too wet to put in dryer. When placed back in dryer, noticed the spin cyle runs slowly, never spinning fast. The drum itself isn't solid, but oscillates when spinning.


The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these: Motor coupler Spin cycle Siphoning Water-inlet valve Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Jan 01, 2010 | GE WSXH208A Front Load Washer

1 Answer

Clothes seem too wet after final spin


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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Feb 01, 2009 | Kenmore Washing Machines

1 Answer

Washing machine works, but wont do spin cycle- clothes sopping wet but clean


first off check to make sure its spinning at all. although the waters draining is it really spinning? are the clothes stuck to the side walls as if they had??if so i would tip machine back and look on floor and around the inside of cabinet approx 12 in. from ground level looking for oil,( transmission oil) . if present youll need a new transmission and clutch assy

Mar 04, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

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