Question about Creative Labs Zen V MP3 Player

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Docked prooblem my zen v plus is just a day old. i disconnected it from the USB from the computer and it frooze show a usb sign and docked.... now it went off totally... i can not even put it back on? pls what should i do?

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Re: docked prooblem

Plug it in and start charging it. Once it has a decent charge if you ever have that problem again... (see below)

Using the instructions below try Reset, first, if that doesn't fix it try the Cleanup method, if that doesn't work... (if you have a backup of all your music on your computer), try the format option

This is from Creative's website:
Zen V Plus and Zen V

  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Jan 07, 2008

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Try using the reset botton while connected to the computer via usb cable , it worked for me.

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insert zen v plus install cd
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if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

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· Download recovery tool off creative's website.

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