Question about Toshiba Satellite A85-S107 Notebook

2 Answers

CD/DVD Drive Does not read discs

When I access "My Computer" there is no longer a CD/DVD Drive. My "D" Drive is gone.

Also, when I put a CD into the drive, it lights up and does nothing. I can not find my CD/DVD drive in the Device Manager. It is as if it had just dissappeared.

Please help, any information would be great as I am not looking forward to possibly buying a new CD Drive.

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  • 2 more comments 
  • Allyson20 Jan 07, 2008

    No, I'm not. Is it possible that the CD-Drive may have disabled itself? As it worked the last time I used it. (A month or two ago)

  • Allyson20 Jan 07, 2008

    The System Restore had been turned off which did not allow me to "restore" back to a previous date. After one restart, the disc drive did appear in "My Computer" and played a CD file. However, after I had to Shut Down the computer it has not appeared since then.

    I'm back in the same boat, though I thought I had a glimmer of hope.


  • prelove Apr 09, 2008

    I have the same exact problem. It's like it wants to work but doesn't.
    (even lights up but doesn't read the discs)

    I checked my bios, tried system restore etc. It just wont show up!

    Help!


  • rusl44 Sep 02, 2008

    My system has done the same thing. Did anyone ever find a solutuin to this problem? Please let me know. rusl44

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2 Answers

Go to you tube and ask how to repair a cd drive they sum'd it up nice & simple. if its not broken

Posted on May 13, 2008

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  • 89 Answers

Are you familiar with the Computer BIOS or Setup? The CD may be disabled in BIOS.

Posted on Jan 07, 2008

  • Jim Scholle
    Jim Scholle Jan 07, 2008

    There's a good possibility that the CD might mave disappeared due to a system (Windows) update such as Service Pack 2 update. Are you familiar with Windows System Restore?

    You may want to try this: http://www.gmayor.com/CD_Gone.htm

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Posted on Jan 02, 2017

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Dell gx 260 there is no disc in the drive.


OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.

If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.

Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.

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I have problem with my new laptop MSI CR420. The DVD/CD RW ROM drive can't read from CD, it's just can read from DVD. So can you help me to solve this problem....


I am going to provide troubleshooting steps to try fixing this problem, since the disc drive can still read DVD disc its no longer a hardware issue, so im thingking this might be a software issue and the steps below might help you fixing this.

- click start > run and type "regedit" w/o qoutes
- once you access the REGISTRY EDITOR kindly open therse folder (each folder contains another folder) make sure to follow the below steps carefully.
- go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
- insed the "class" folder look for {4D36E965-E325-11CE-BFC1-08002BE10318} it is the CD/DVD rom drive.
- at the right part of the registry delete "upper" and "lower" filters name
- once done close the registry.
Go to device manager
- click start > run > type "devmgmt.msc"
- click the + sign beside CD/DVD drives
- right click and select properties
- go drivers tab
- and then select the button uninstall the driver
- RESTART THE COMPUTER
After restart all should be fine now.

Mar 22, 2011 | Computers & Internet

2 Answers

My drive doen't load my cd onto my computer. I hear it humming but nothing happens. it is a dvd optiarc re ad 7203a ata deviced


When you put a disc in, if nothing pops up, do the following:
  1. Click on the Start Menu
  2. Click on "My Computer"
  3. Locate the DVD drive in the window that pops up
  4. Double Click on it to see if you can access the disc
If that does not work, I would suggest that you clean the disc as best you can, make sure there are no major scratches, fingerprints, or dust.
If that still does not work, you can take a known good disc like a DVD movie that you know will play, put that in the drive and if that does not work, it may be safe to say that the drive is no longer working and must be replaced. But if you really want to make sure that it is not dead, you can buy a special disc that will clean the lasers lens inside the drive, I have linked to an example of one that will achieve that task.
http://www.amazon.com/Maxell-DVD-LC-Lens-Cleaner-Blue/dp/B00000JPPI
Now if you have tried all of these options, and still cannot get the drive to read a CD or DVD, you can safely assume that it must be replaced.


I’m happy to assist further over the phone at https://www.6ya.com/expert/cody_a1e78820c0d52932

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2 Answers

Dvd/cd is not working


You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
2. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth.

Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
3. Reinsert the disc in the CD or DVD drive.
If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to step 4.
4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
6. If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
3. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.
If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement.

Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
* A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement.

Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

Jan 21, 2011 | Computers & Internet

1 Answer

I put in a blank cd and I cannot burn it because in my computer it shows that there is no cd inserted


Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
  1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
  • DVD drives can read both DVD's and CD's.
  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
  1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
  2. If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.

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1 Answer

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

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1 Answer

I am having a problem with my DVD rom. I put a disc in there (DVD or CD) and it shows what the disc is and even names all the songs on it, but then a message comes up saying- ? Windows Media Player cannot...


It just might be a problem with the laser carriage motor that moves the laser assy back and forth to read from the inner portion of the disc to the outer portion. If it can't move from the reference position, it won't read anything more than the initial data on any disc. Hope this helps. Good luck!

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2 Answers

Acer 5315 dvd rw does not recognise any discs,you can hear it trying to read but nothing happens


1. If the CD/DVD drive tray not open.

Open "My computer" windowsand select the CD drive . "Right click" onthe CD drive.You will get apop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

Tofix the problem we need to delete the UpperFilters andLowerFiltersregistry key for more details about the troubleshootingstep please follow the below link.
No longer access the CD drive or the DVD drive
3. Make sure the cables (IDE,SATA) etc are seated firmly and jumpers are set correctly (slave master...etc).

4. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.


Regards
http://ithelpdesksupport.blogspot.com/

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1 Answer

CD-ROM won't read discs


there is no problem with the system. only you need to clean the lens using CD/DVD cleaner.

Jan 05, 2008 | Gateway (5500778) Internal 32x CD-ROM...

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