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CD/DVD Drive Does not read discs

When I access "My Computer" there is no longer a CD/DVD Drive. My "D" Drive is gone.

Also, when I put a CD into the drive, it lights up and does nothing. I can not find my CD/DVD drive in the Device Manager. It is as if it had just dissappeared.

Please help, any information would be great as I am not looking forward to possibly buying a new CD Drive.

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Re: CD/DVD Drive Does not read discs

Go to you tube and ask how to repair a cd drive they sum'd it up nice & simple. if its not broken

Posted on May 13, 2008

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Re: CD/DVD Drive Does not read discs

Are you familiar with the Computer BIOS or Setup? The CD may be disabled in BIOS.

Posted on Jan 07, 2008

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My TSSTcorp DVDWBD T3-LB23A optical drive is no longer reading any discs, though it spins and tries when I put a factory movie DVD in it. Same with CDs. The system does boot up the same movie on an

when a drive stops reading ANY disk it's most likely a bad drive.
if the computer see the drive and ask for a disk, the software and disk driver is operating correctly. laptops generates a lot of heat,and more so when pluged in and charging. CDs,DVDs, and disk drives also generates heat. proper ventalation and a cooling pad will help extend the life of a laptop. if you have acess to a spare laptop drive, you can swap them. windows-7 will see the new drive and should install driver.

Sep 12, 2012 | PC Laptops

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Dvd/cd is not working

You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
2. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth.

Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
3. Reinsert the disc in the CD or DVD drive.
If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to step 4.
4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
6. If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
3. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.
If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement.

Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
* A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement.

Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

Jan 21, 2011 | PC Laptops

1 Answer

I cannot view my dvd drive in ' my computer ' and the disc drive wont load anything

Your DVD drive may have gone out and no longer function. A quick but temporary cure is to open your CD drive and then turn off your computer and move the mechanism that the laser is on around on it's path for a minute and then turn it back on, but chances are it will have to be replaced.

Dec 18, 2009 | HP PC Laptops

1 Answer

Im trying to play a dvd and game on my hp dvd player on my laptop and it says there is no disc in the drive?

Clean the disc well and try again. Then try putting another disc in the drive and see if it will read that disc. Try your dvd game disc in another computer and see if it is accessible there. Sounds like the disc drive is possibly bad and can't read the disc properly.

Nov 05, 2009 | HP Pavilion dv6000z Notebook

2 Answers

CD/DVD drive no longer reading

go to your device manager and see if there is a problem there, go to:
start/control panel/device manager/cd,dvd then click on the + sign to open up your device. right mouse the device then click on properties, check to see if it is working properly and that it is enabled. then try to update the device driver
if you cant find a problem there scan it with driver detective at
good luck, hope this fixes your problem

May 20, 2009 | Dell Inspiron 1720 17" Widescreen...

1 Answer

Dvd cdrom drive cannot be accessed

Can you provide more information? Does the cd eject when you push the button? Does it act like it is going to read or does it act completely dead? If the disc acts like it is going to read and it still ejects when you push the button, then there is a possiblity that you could have a Copy Protection program by Sony on your computer. Sony had released a few cd's that when played in the computer would install software that would end up disabling the drive. You can test this by putting a windows disc, or some other bootable disc into your computer and trying to start up, if you computer starts up I would grab some anti-malware programs like malware killer - and scan for spyware, virus, rootkits,etc.

I hope this helps.

Dec 27, 2007 | Acer Aspire 3680 Laptop

1 Answer

Need help

Computer CD-ROM drive help and technical information. DVD-RAM - ReWritable drive type that uses a phase-change technology like the CD-RW drives. ... CH000031, CD-ROM receiving power but does not work.

Computer DVD Support The Divix player is more expensive than a standard DVD drive and current DVD drives do not ... CH000327, Will a scratch cause a CD or DVD to not work?

CD or other disc tray does not close or opens by itself. A CD-ROM or other disc drive tray that does not close or remain in the drive ... If the above recommendations do not work, the drive tray does not push all.

Computer CD-R help and technical information The CD-R drive does not actually create pits on the CD, instead the burner ... There were issues with reading CD-R disks in the first revision of DVD.

Device Manager information and help Later versions of Microsoft Windows renamed this category to DVD/CD-ROM drives .... If the device does not work correctly, use Device Manager to remove the.

Computer Cleaning Information CD / DVD cleaning Floppy drive cleaning Hard Disk Drive cleaning .... If a keyboard does not work after trying it again later it is recommended that it be .

Good Luck, Read & follow instructions/Please dont for get to Vote/Thank You.

Dec 22, 2007 | HP Pavilion dv4000 Notebook

1 Answer


dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
Drivers Verify you have the latest drivers installed for the CD-R or recordable drive. There are numerous driver related issues that may cause a CD-R drive or other recordable to stop reading a CD-R disc. If you are running Microsoft Windows verify your drive is properly detected and listed in Device Manager with no conflicts or errors.
If Windows Device Manager detects an error on the drive or if it has other drives listed in Device Manager with errors on them remove the device from Device Manager and reboot the computer to let Windows re-initialize the drive.
If Windows shows no errors, the above steps did not resolve the issue, or you are running a different operating system check with the drive manufacturer for updated drivers. A listing of disc drivers can be found here.
CD-R disk Not all CD-R disks are compatible with all types and speeds of CD-R drives or other recordable drives (especially earlier CD-R drives). Verify the manufacturer gives 100% guarantee for supporting all drives and disc speeds, for example, TDK discs often give a 100% guarantee.
Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
  • Old CD-ROM or early DVD drive - Some early CD-ROM drives and Gen 1 DVD drives (some of the first DVD drives released) do not support CD-R discs and/or CD-RW discs. Not only does this apply to computers but also home entertainment DVD players.
  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

Dec 15, 2007 | HP Pavilion zd8000 Notebook

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