Calls being dropped / Searching for network after returning from sleep mode
As the Subject describes, I seem to have many of my calls suddenly dropped when I have full bars/network connection. Also, when charging the phone and it goes into sleep mode, when it comes back, it searches for the network and doesn't find it. Any sugestions?
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Re: Calls being dropped / Searching for network after...
Surely you have had it for less than a year. Call your local support agent by dialing *611(verizon) or whatever number you use to access your customer support, tell them that the radio in the phone is defective and drops calls. Request them to warranty the phone by manufacturer. They will send you a new one in a box with return instructions. Fill out any information and ship your phone back. Before you do so there may be an agent of your wireless carrier in the area. Visit the store to have information transferred to your new phone.
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This seemed to work for me;
1.) Reset the phones network settings 2.) Reboot the phone 3.) Put the phone in airplane mode 4.) Reboot the phone 5.) Take the phone out of airplane mode 6.) reboot the phone.
I read this on another website, and it seemed to work for me.
To reboot the iphone hold down the sleep/wake button, and the home button at the same time for 6 seconds (until the apple logo appears).
It sounds like you may have a poor 3G reception in your area. Even though other O2 phones are working better they may be running on the 2G masts in your area.
Try in setting/network menu turning off 3G reception, that way the device will only look for 2G masts. Your handset will give priority to 3G masts where available and sometimes will hold onto the weakest signal making poor call quality, and or dropping connection.
Advantages to using 2G only = better standby and talk time / better reception where 3G is poor.
Disadvantages = Slower web browsing / no video calls.
WEP / WPA will only apply if you are connecting using WI FI and have nothing to do with your mobile network connection.
Hope that helps?
You want to make sure your callforwarding is on. Sometimes when you select sleep mode, the calls will divert directly to Voicemail. Plus, ensure you have signal. Without signal, by default the calls go directily to voicemail. We won't wanna miss a call here. You can follow these steps here. start settings phone services call forwarding get settings (wait for a while) forward all incoming phone calls (check the box) OK OK Exit
In the option to forward calls, there should be an option for the amount of seconds the phone RINGS prior to forwarding directly to voicemail. IF your HTC device doesn't have the option for voicemail, and your calls are routed else where, contact your carrier for the voicemail number. This is very important!
Hi dpramanik, even i had the same problem with my HTC touch 3452 which i had bought 4 months back. For the first 3 months i didnt had any problem while i was using spice sim. In the 4 th month i changed over to Airtel sim then this peculiar problem started.(the airtel sim worked perfectly when used on my other phone N70). then i realised that the roblem lies with HTC phone.So i returned HTC 3452 set to Univercel shop where i had purchased.(I tried hard to convince the people in univercel shop, i tried to call to airtel no on HTC 3452 set from my other phone. I tried nearly 1 hour coz not all calls get missed but only few which u cant predict when calls get missed without your notice). After 20 days i got my phone back and was surprised to see new version of windows 6.1 with lot of improved features. This solved my problem of calls getting missed. But i was unhappy with only one thing - i lost Touch Cube , instead windows 6.1 has sliding scroll down on the screen. So i suggest you to get windows in your phone upgraded free of cost(within warranty period) from 6.0 to 6.1 or else get a spice sim and retain the touchcube and win6.0 OS. Good luck. i think i was of some help to you.
I find the HTC touch drops many more calls than other phones I've had. Just doesn't seem to be able to hold a weak signal very well. On my way home from work, I had 2 places where I dropped calls. When I got the HTC Touch, I now have about 4 or 5 places where I lose calls. One additional place is sitting at my desk at work. Very frustrating!
Got a wireless router? Change channels on the router off Ch6, the default channel and that may help your phone communication to the base station. I have had wireless phone customers lose their wifi when their phone rings, same frequency or intereference on that frequency.