Rocky,
You want to install the firmware again. For that you do not have to format the phone. Just take a backup of your data including the contacts and sms and whatever you have on it. For this purpose install Nokia PC SUite on the PC and connect the phone thru a USB cable. Then find the backup option on PC Suite. The first one. Backup the data and then last option is the installation of firmware. connect to the internet and start updating the firmware. You firmware would be updated soon.
Alternatively, you can take the phone to Nokia Care and get it updated there. Will cost you a little but is safer compared to doing it yourself. Here the whole firmware is downloaded to the computer and then your phone is updated thus eliminating the chance of a glitch in the internet connection. And that is the risk you take when you do it yourself. If the phone reboots and stops and does not reboot for whatever reason the phone has to be scrapped. No one can help you. I lost my Nokia E61i but was lucky as it was under warranty. Not all are so lucky.
I have told you both the methods. Choice is yours.
Later to install other progs you can go to www.getjar.com and after specifying your phone make and model, you can install whatever progs you want, free.
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