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Insignia Pilot - USB device not recognized

I have Win XP, and every time I plug my Insignia Pilot (4GB) into it, my computer does not recognize it, and says I need to install the driver. It only came with software-no drivers. I looked on the company website, and drivers are only available for Win 98. Any suggestions on how to get this player to work with my computer??

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  • Anonymous Jan 14, 2008

    curtis mp3/mps1015

  • Anonymous Mar 07, 2008

    Ditto. I messaged the website about the problem and they have yet to respond. If I can't figure out a resolution soon, the player is going back to Best Buy and I'm swaping it out with another one.

  • Anonymous Sep 26, 2008

    USB device not recognized at Windows xp PC at all.

  • jboogybear Nov 12, 2008

    same prob

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1 Answer

I fixed it! I guess it's good that I'm not tech ****** otherwise, I'd would've only had the option to return it as Insignia's tech support response sucks *****!

Go to their site, and look up how to switch your player from MTP read mode, to MSC read mode. (They'll say it's just for MACs, but I just did it for my WinXP Notebook and it solved all my problems.)

It's really simple, and should only take 2 minutes.

Posted on Mar 09, 2008

  • Ketaurino Feb 26, 2013

    Thank you! It worked like a charm. I always went crazy looking for drivers

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  • Click on the Start button and Select Settings. Then click on Control Panel.
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