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Re: dc07 loss of suction
You have some thing stuck in the hose you need to take off the hose and clean it out check for any hols my boy put a 2 pence pic in mine and it wasn't in till i cleaned it out it came out and it was really good so check yours out
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I am very sorry to hear about this issue with your DC07 not picking up correctly. In most cases we may be able to resolve this issue by speaking with you directly and performing basic troubleshooting steps.
Please contact our US Dyson Helpline toll-free at 1(866) 693-9766 or our UK Support colleagues at 0800 298 0298.
It sounds like there's probably a clog in the hose. Drop a small coin or marble down the hose and see if it falls through. There's going to be a loss of suction in the power nozzle too, just not as noticeable when vacuuming carpet.
There could also be a clog behind the filter where the hose plugs into tank, or a dirty filter.
Check the actual brush bar is moving. If it is then there's definately a clog and it could well be behind the beater bar. If you can remove the sole plate (which is the grid in front of the beater bar) then undo it and check dirt behind the beater bar, belt and main dust channel. Also check the main inspection air ways and if the beater bar is clogged with hair, clean it off.
Had the same problem twice and washed the filter to no avail. Called Dyson to troubleshoot, and in one minute they had me removing the purple plastic noodle shaped piece towards the bottom on the side (the next time it was the silver noodle on the opposite side). Inside was a bent pen and tons of debris wrapped around it that slowed the suction. Poked the debris out, and it worked perfectly.