Question about Office Equipment & Supplies

1 Answer

Epson Powerlite 1815p screen projector - DVD playback video jerkiness when there is motion in the video

I'm trying to play a DVD video running over a 100 ft. ethernet cable from a new Dell Optiplex 745 using a ATI 1650 Pro 512 MB video card connected to the Epson 1815p screen projector. The video is then displayed on a 9x12 foot wall screen that is 19 feet away from the ceiling mounted Epson 1815p screen projector.

Epson Factory Tech Support is extremely poor, and I have basically given up calling them.

Powerpoint slide shows work fine, but DVD playback is bad with jerky display when there is motion in the video. Audio seems to sync OK, but with the jerkiness, it seems out of sync.

Everything else works just fine, this is my only issue, but my boss says that he will not use it until the video jerkiness is fixed. He's banned the staff from using the Epson screen projector until it is fixed also.

So I have basically a $3000.00 boat anchor until this video display problem is fixed..........

If anybody responds, thanks, and hope we can come to a concenus on the solution.


Posted by on

  • 1 more comment 
  • Jim Ya Jan 15, 2008

    First off, I am a network engineer and Microsoft-certified systems guy, and I did plan out much of the design and install of the project.

    This past week, many things were discovered. I assume my next comments will help us go forward with solving the video jerkiness problem.

    1. The management had forbid me from installing any broadband, be it DSL or Comcast.

    So there has been no Internet access for many months.

    2. The new Dell Optiplex 745 was personally built by me. I received the new Dell PC, deleted the Dell factory partition, created a new Dell PC partition, formatted the hard drive as NTFS, reinstalled Windows XP Pro SP2 clean with no Dell factory tools or apps loading at startup. Installed MS Office 2007 and Norton 360. Norton 360 was then disabled, and the Microsoft AutoUpdate feature was also disabled. Ran CCleaner tool to clean out any temp files. The amount of RAM in this Dell PC is 2 GB with a 4096 MB Windows swap file. I removed all programs, that are not needed at Startup. Finally, I measured the free memory and it is around 3400MB, so more than enough. All of these tasks were done last October 2007.

    3. I have the following network setup.

    A 7ft CAT6 ethernet cable runs from a Linksys router to the Dell PC built-in gigabit ethernet port.

    A 100ft CAT6 ethernet cable runs from the Linksys router to the Epson screen projector.

    Again, the router is only being used as a switch, as there is no broadband installed.

    Using a switch, means less packet collisions, so the network is very robust.

    This Dell PC is the only client on the network.

    All cables and ports were verified as OK and working by me.

    I was using Epson's "NS Connect" software tool to connect the Dell PC video to the Epson screen projector.

    4. The screen projector is ceiling mounted upside down 20ft off the floor. It is located 19ft from the 9x12 foot wall screen. Your suggestion of cabling a DVD player directly to the Epson screen projector would be impossible to mount or run in this vaulted ceiling.

    Also, there is no CompactFlash slot in this Epson screen projector.

    This past week, I sucked up my pride and patience, and recalled Epson support.

    I was able to finally get a Tier 2 support person on the phone.

    Here's what the Epson engineer had to say =

    1. The ethernet cable connection video speed from the Dell PC to the Epson screen projector maxs out at 19 fps. DVD video requires 30 fps, so that is the reason for the video jerkiness. I saw nothing like this mentioned in the manuals.

    2. He recommends I buy a 100ft VGA cable that goes from the screen projector to the Dell PC. There is two VGA video plugs on the Dell PC video card, so one for the screen projector, and one for the Dell monitor. He also said that I should buy a booster device for the video signal, since it is over 50ft. I am attempting to call the website sales to buy this hardware.

    Their quote for hardware is around $270.00.

    So, on to this next phase, and wait a few weeks before I get back with you.

    The recabling will be quite challenging.


    Jim Ya

  • Jim Ya Jan 15, 2008


    Thanks for helping out. Please see my latest posting 01/15/2008.
    I have clarified your suggestions.

    Also, yes, the DVD video does display normally when being displayed on the local Viewsonic LCD 19in monitor at the proper 30 fps speed.

    Jim Ya

  • Jim Ya Jan 16, 2008

    Actually Epson Tier 2 Tech Support confirmed the problem was the Epson screen projector, and apologized to me on my phone call to them last week. It's a major glitch with this particular line of Epson screen projectors.

    Will try to get with the managers tomorrow concernign the VGA cable..........

    I'll bring a second monitor to the install site to make sure the second video port works..........

    Double Cheers,

    Jim Kisco



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers


I am assuming that the DVD plays normally on the display of the Dell 745.

Then the issue(s) may be with the:
1. Networking configuration/set-up of the Dell and/or the Epson;
2. ethernet cable;
3. configuration/set-up of the projector or the Epson itself.

A couple of things you can try:
1. Optimize your networking throughput.
1.1 Increase your PCI Latency Timer to 128 or 255 in the Dell's BIOS/CMOS setup (if present);
1.2 Try running DRTCP.exe and/or TCPOptimizer.exe appropriate to the Dell's OS;
1.3 Disable all other networking activities on the Dell. This may include auto updates, security/antivirus checks, etc. while running the DVD;
1.4 Slim down Dell's startup programs to bare minimum;
1.5 Increase your OS' swap file to roughly double your onboard memory
2. Try running a hub midway between the Dell and the Epson.
3. Verify that it is not the Epson that is problematic by playing a video source to the projector’s Video or S-Video port. If it is, then you have narrowed down the problem to the playing capability of the Epson.

Alternately if all else fails, perhaps you can try using:
1. a DVD player to the projector’s Video or S-Video port; and/or
2. a USB external DVD drive or a CompactFlash card (with a copy of the movie) direct to the 1815p
while settling the main issue.

Hope this be of help/idea. Pls post back how things turned out or should you need additional information.

Good luck and kind regards.

Posted on Jan 12, 2008

  • Louie  Role
    Louie Role Jan 15, 2008

    Hi again,

    Your post "The ethernet cable connection video speed from the Dell PC to the Epson screen projector maxs out at 19 fps." meaning the Dell can only push 19 fps video speed through the LAN? hmmm

    Should you still like to consider and If at all possible, try running a laptop wired to the switch and view a shared DVD movie in the Dell PC on that laptop. Determine if you still have the jerky video. Next, try using the 100 ft. Ethernet cable from the Epson and hook the same laptop, see if any change in video speed in the laptop while watching the shard Dell DVD. If the laptop works on the 100', then the Ethernet or the Dell is not limited to 19fps and we both know what's left.




1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Epson Powerlite 84+ has pink screen

the Green Lcd panel was break, you need a new one
We supply original projector parts: lamp, bulb, Lcd

panel, Lens, DMD chip, color wheel,
motherboard, powersupply ... with high quality and

competitive price.
any questions, feel free to contact me
have a nice day!
Jerry Lampdeng Limited

Jan 30, 2014 | Epson Corporati PROJECTOR, EPSON,...

1 Answer

How do you hook up cable tv to my epson powerlite 830p lcd video projector

To hook up cable tv, you will need to have the cable running into a vcr 1st, then run either your s-video cable or audio video cables into the projector. Press the Source Search button on the remote control or the projector repeatedly until you see the image you want to project on the screen. The projector has two Source buttons.
Use the Computer/Component button to switch between equipment
connected to the Computer/Component ports.
Use the Video/S-Video button to switch between equipment
connected to the Video and S-Video ports.
? The remote control has four Source buttons. Use them to switch
between devices connected to the ports identified on each button.
(The PowerLite 830p does not support EasyMP.TM)
You can preview all sources on one screen to help you select the
desired source. (Allow a few seconds for the projector to sync up
after pressing the button.)

Feb 01, 2011 | Epson PowerLite 830p Multimedia Projector

1 Answer

Well my epson projector fell and now the screen doesn't play it just shows the white screen but the audio works perfectly fine.

~ power on the unit and disconnect all sources (dvd,computer,etc) * if it shows "No Signal" and Blue screen, the unit is ok~ try using another cables

Jun 17, 2010 | Epson PowerLite® S4 LCD Projector

1 Answer

One of our Epson PowerLite projectors was working

We found that the bulb was dim because it was about to burn out. The projector's filter han't been kept clean, causing it to run hot, which in turn shortened the bulb's life.

Dec 09, 2009 | Epson POWERLITE 400W Projector

2 Answers

Epson PowerLite 83+ goes completely green or red

make sure the signal matches. you could reset the settings to factory default.

Nov 10, 2009 | Epson PowerLite® 83c LCD Projector

1 Answer

Can not get video out to an epson powerlite projector

check if windows recognizes the projector or not. if it doesnt recognize it then you'll have to try the add hardware app and let Plug and play do its thing.

Mar 07, 2009 | HP Pavilion ze2000 Notebook

1 Answer

Powerpoint video won't play on screen

you can try changing your overlay settings. works with some formats. or you could use the projector as main display (toggle through fn+LCD/CRT)

Feb 10, 2009 | Epson PowerLite 50c Multimedia Projector

1 Answer


There is an adjustment in the Video section for adjusting it to look square.

Aug 13, 2008 | Epson ELPSC07 for PowerLite Home 10,...

4 Answers

Epson PowerLite S1+

You have not set the port on the back of the projector settings.

Go into the projector menu and go into the IMAGE area. Somewhere in here you should be able to select computer.

May 20, 2008 | Epson - PowerLite S1+ Multimedia Projector

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

495 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8074 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

82313 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides