Question about HP Scanjet 5470c Flatbed Scanner

1 Answer

Color problem and inacurate scaning

My hp scan jet 5470 c suddenly is scanninig in a green color background only and also is inaccurate picture

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  • Anonymous Jan 12, 2008

    I have the same problem but my background is blue

  • mike123456 Jan 13, 2008

    I'm scanning about 11,000 35 mm slides (made since 1966; 8000 scanned so far). Everything worked great through early 2006 (last scanning event). When I resumed the next batch (Jan 2008) the color was very green and resolution was low. Normal settings, etc. didn't help. Same computer; no changes in HW or OS. Failing any new ideas, I'll reinstall the SW. Ideas?

  • Gtech Jan 23, 2008

    I work in a school and we have multiple scanners doing this: blue-green coloration to all scanned images.

  • Oldtruker Feb 04, 2008

    Preview scan is greenish blue and text or picture is "pixelated", blocky looking. Final scan is the same.

  • Anonymous Jun 17, 2008

    I have the same problem. It doesn't occur every time and sometimes the blue-green background is in the form of wide horizontal bars. I have re-installed the software and have tried unplugging the power and the USB but this did not solve the problem.

    EJG

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I solved my problem by simple re-boot. Unplug scanner power and USB for several seconds then replug. This solves a large percent of such problems. I wasted a lot of time before I did this. mike123456

Posted on Mar 28, 2008

  • Antonio suarez Nov 01, 2011

    Very good solution ,this solve my problem entirely after I did try to reload drivers several times with out not getting a solution. Thanks for your input

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