Question about Conexant Rockwell Modem

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PC does not find modem

I replaced my internal modem. Add hardware notices the change. But when I install the drivers, windows is unable to find the modem.

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Re: PC does not find modem

Remove the modem from the pci slot, uninstall the drivers you installed, shut down your system. now place the modem correctly in the pci slot( you can use the other pci slots also). strat the system with the driver cd in the cd drive. after logging in windows will display found new hardware screen, select yes this time only, on the next screen select automatically search for drivers, windows will search for the drivers automatically and install it if you are prompted to install a driver not signed by windows click continue installation. In case windows does not find the necessary driver, dont close the window or press the finish button, instead press the back button and come to the screen were you selected "automatically search for drivers, select manually search for drivers, and on the next screen click the browse button, navigate to the cd drive and select the correct driver inf file for the, you will have different inf's for different OS's, so select the correct os driver inf and proceed with installation, windows might say that the driver is not correct, you can still install it and give it a try.

good luck
Kindly POST back with your results

Posted on Jan 09, 2008

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