Question about Microsoft Xbox 360 Console

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Disc unreadable my xbox 360 right now will be fine for all my games except for nba 2k8 where it will start fine and then during gameplay the audio goes out and then becomes unreadable, what should I do now?

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Re: disc unreadable

There could be 2 problems here. Either your disc is scratched/corrupted, or something is wrong with your dvd drive's lense. As dandev said the best way to fix it would be to call xbox customer support at 1-800-4MY-XBOX

Posted on Jan 11, 2008

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Re: disc unreadable

Theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

Posted on Jan 07, 2008

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Well i bought a game called 2k8 basketball here in philippines, but i bought my xbox on australia, then i tryed my game and it said, ( The disc's region code is incorrect for this consol ) so how can i...

Sorry you can't fix it. Most games are Region specific meaning that they are playable only on Xbox 360 systems from the specific region that you have. If you bought your Xbox 360 in Australia then it is likely PAL system and can only play Pal games.

"Determine whether the game disc is from the same region as the region where you purchased the Xbox console. To determine the region, view the back of the game package. Look for one of the following codes:

* NTSC: North America and South America (United States, Canada, Mexico, Chile, and Brazil)
* NTSC-J: Asia (Hong Kong, Japan, Korea, Singapore, and Taiwan)
* PAL: Europe, South Africa, India, Australia, and New Zealand"

If the game you have doesn't match with your Xbox 360 Region then you won't be able to play it. (but a few games are playable on multiple regions, check list below)

Check out this site prior to buying games to help identify which games that aren't PAL might be still playable on your system.:

Notice that NBA 2K8 US version is not compatible with PAL system. If you had bought the US version of NBA 2K9 then it would have worked.

Aug 06, 2011 | Video Game Consoles

1 Answer

When I play Black ops it loads but never goes past the black screen after you press play game. I have an Xbox 360 white and I'm wondering is that the problem. When i took it to my uncles 360 it worked...

I have never heard this issue before. You probably have a lager issue then what can be resolved here and might face future issue in the future. Is this the only game you are having issues with?

Seeing that you mentioned you have purchased a hard drive then I would recommend you install the game to your hard drive and try play after that. This will resolve any issues possably of your disk drive possably getting hung up during gameplay.

follow these instructions to get your game installed on your hard drive:

Install Xbox 360 games on your hard drive from a game disc Note Installing an Xbox 360 game on a hard drive requires between 4 and 8 gigabytes (GB) of free disc space.
  1. Insert the game disc into the disc drive.


    Note After you insert the disc, the default option is to automatically start the game. If the game starts, exit the game, and return to the Xbox Dashboard.

  2. From the Xbox Dashboard, go to My Xbox.
  3. Select the game you want to install.
  4. Press Y on your controller.
  5. Select Install to Hard Drive.


    A progress indicator appears while your game is being installed on your hard drive.
  • Installing an Xbox 360 game might take several minutes.
  • Multidisc game? Install each disc to your hard drive.

Jul 17, 2011 | Microsoft Xbox 360 Console

2 Answers

My XBOX 360 just shuts off by itself. It's fine at the xbox menu, fine when in a game menu,but once the actual gameplay starts loading the whole thing just shuts off. It turns right back on but does the...

sounds like the start of the blinking green light and the tray wont eject, if you decided to get into it try pulling out both leads to the disc drive check them for damage make them nice an straight blow sockets where they sit and replace them true.if they are damaged replace them, NOTE opening your 360 voids the warranty

Jan 25, 2010 | Microsoft Xbox 360 Console

1 Answer

Nba 09 frezees


I had the same problem with my Xbox, and the answer wasn't good. This is a hardware issue cause by the video coolor not working and the game overheating, making the video freeze totally.

Call 1-800-4MYXBOX, and have your console serial number ready. They might be able to walk you through some basic troubleshooting, but this will most likely end in you needing to send the system in for a repair.

Jul 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Unreadable Disc says reading and then open tray

The easiest and most permanent fix would be to install a new drive. The process is simple and does not require alot of technical skill. Get your unit back up and running good for like fifty dollars or so.

May 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Nba live 09 disk unreadable

your disk is messed up ok u cant do anything about it but i know how to can get it fixed for about 5dollars rent the same game at blockbuster and see if that works then after that switch the games so u have the good 1 and they have the messed up one=)... 1 love =)

Apr 15, 2009 | Microsoft Xbox 360 Console

3 Answers

Unreadable Disc

Well the same thing happened to me but only on the game Bad company and it only happens on certian maps. I dont know what to do. It might be the game or the disc reader in the Xbox might be screwed up????????

Jul 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Madden 08 is unreadable with my hard drive connected

Hmm.... I encountered this once. Check the disc and check for scratches. Then, use a dry soft cloth (must not be wet at all) and rub it around the disc but don't rub the center of the disc. If this doesn't work swap the game. I mean give the Madden with the problem to EB Games or Gamestop and swap it for a brand new one. It should work fine.

Jan 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Frozen

Try removing your HD from the system then load the game.

If that works insert the HD and try again if the image still stays you may need to delete everything off your HD.

Dec 27, 2007 | Microsoft Xbox 360 Console

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