Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen Vision M Malfunctioning?

I've had my Zen vision M for a bit over a year now, and it's out of warranty.

About a week ago i noticed that when tilted at a certain angle, the player froze up. If the player was tilted at a different angle, the song/movie continued to play. Over the last few days the problem has gotten worse, until i can barely get it to play at all, and have to spend ages adjusting the angle then leave it stationary so it will play.

Over the last fortnight i have not dropped it, banged it or left it in a heated area.

I have no idea whats wrong with it, or how to fix it.

Any ideas?

P.S. It is definately the player, not the headphones or anything, you can see the screen freeze, and the buttons don't work.

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Re: Zen Vision M Malfunctioning?

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize

Posted on Jan 07, 2008

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If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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