Question about ScanSoft PDF Converter Professional (m109a-g00.2.0) for PC

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PDF Converter4 I recently purchased PDF Converter4. It seems to have loaded ok, but it doesn't have an .exe file, so the program does not open. (I have uninstalled and reinstalled and gone thru their activation, etc. several times.) I have tried to get some tech. help from nuance, but they want a fee.

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Re: PDF Converter4

I have a mpeg files but i want to convert it into a amv files where i can get a converter?

Posted on Feb 24, 2008

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Re: PDF Converter4

You can try to manually locate the executable file, provided the install was not corrupt, by going to my computer then to the C: drive, then click program files. It may warn you about opening this folder but open it anyway.
Look for a folder with the name associated with the application name (i.e., nuance, ScanSoft, or PDF Converter.). Open that folder and look for the executable file. Once you find it right click on it and click send to, then click desktop(create shortcut).
Go to your desktop and try the shortcut. If it works, you can drag it anywhere you want it. If it doen't start the program go back to the folder and search for another .exe file and repeat the process.

Posted on Jan 06, 2008

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How to uninstalled the expired AVAST antivirus from my PC?

Normal UninstallThe first thing you want to try is to locate Avast in the Add/Remove Control Panel and try to remove it from there. Follow these instructions to accomplish this.

1) Click on Start, Control Panel
2) Open Add/Remove Programs
3) Find Avast in the Programs list and highlight it
4) Click Remove and follow the prompts to uninstall Avast
Using the Avast Uninstall UtilityIf for some reason the normal uninstall does not work, you may have to download Avast's own Uninstall Utility.

1) Click on the following link and download the Avast Uninstall Utility to your desktop

2) Double-click on the file ASWCLEAR and run it
3) You should see the following screen


4) Click on the ellipsis and choose the folder where Avast is installed. This folder is usually in the Program Files directory. Ex. C:\Program Files\Avast

Be very careful which folder you choose since whatever folder is chosen will be completely deleted from your computer.

5) Once the uninstall has completed, reboot your computer. You may then try to reinstall it or another antivirus.

If for some reason the uninstall utility does not remove it, you may have to reinstall a newer version of Avast to then proceed to uninstall or you may have an issue where multiple antivirus programs are showing in the Windows Security Center.

Hope this help!

Sep 06, 2011 | AVAST Software Avast Free Antivirus

1 Answer

I have been using this product for several years without issue. Recently I upgraded my virus protection and after a run I no longer have the ability to start up this program. The desktop link is gone and...

yes I would but before you reinstall i would turn off my antivirus program. After turning it off load program then reboot system then turn on your virus protection then open program. if it works fine start a quick scan of your machine with the virus protection program you have see if it picks up andything then after it is done restart the new program it could have been a fluke on download that the virus program sensed a virus in the .exe file


Sep 23, 2010 | 321studios DVD X Copy Express (200083) for...

1 Answer

SysMech.exe Access violation

Please follow the steps below to perform a thorough uninstall and reinstall of your iolo product. Depending on which iolo product(s) you had, some of these items may not be present.

1. First uninstall anything from iolo from your system and restart the computer.
2. Right-click on the Windows Start button and select Explore.
3. Navigate to C:\Program Files and delete the iolo folder.

**If any of these folders state a file is in use, open your Windows Task Manager and end any iolo processes that are running and try again. Ultimately, Windows Safe Mode will allow all of the folders to be removed.

- Starting Windows in Safe Mode

4. Once the folders are removed, click on the Windows Start button, select Run, in the Open field type REGEDIT and click OK. This will open the registry editor.
5. Navigate to HKEY_CURRENT_USER, Software and delete the iolo key.
6. Navigate to HKEY_LOCAL_MACHINE, Software and delete the iolo key, should it exist.
7. Navigate to HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion and double-click on Uninstall.
8a. When it expands, look for any of the following items and delete them should they exist:

System Mechanic_is1
System Mechanic Professional_is1
System Mechanic 6_is1
System Mechanic Professional 6_is1
System Mechanic 7_is1
System Mechanic Professional 7_is1
System Mechanic 8_is1
System Mechanic Professional 8_is1
DriveScrubber 3_is1

8b. Please also delete these two keys:

9. Remove residual antivirus files

a. Right-click the task bar located at the bottom of your desktop and select Task Manager.
b. From the Windows Task Manager select the Processes tab.
c. Locate and click on the process named Dvpapi.exe to highlight it.
d. Click the End Process button, then click Yes to confirm.
e. Navigate to C:\program files\common files and right-click the folder named Authentium.
f. Click Delete, then click Yes to confirm.
g. Download and install the Microsoft cleanup utility. You can download this file from Microsoft’s web site at:
h. Run the utility by clicking Start>All Programs>Windows Installer Clean Up.
i. Highlight Authentium Antivirus SDK and click Remove. Click OK to confirm.

10. Close all open windows, restart the computer & re-download.


Apr 22, 2010 | Iolo Technologies System Mechanic: Windows

1 Answer

CAN'T FIND UNINSTALL FILE FOR SPY SWEEPER. Is causing conflicts with Trend Micro

Have you looked in the Spy Sweeper folder, most probably C:\Program Files\Webroot\Spy Sweeper and looked for the uninstaller - unins000.exe

You could always search for this file through Start>Search, select all files and folders and type "unins000.exe". It should find the file, this is the uninstaller, just double click.

You could also start in Safe Mode (restart computer and hit F8 when computer first starts) and delete the webroot folder C:\Program Files\Webroot\ . Do NOT try to delete the Program Files folder...

Good luck! Let me know if you need further help. I will check back tomorrow.

Feb 12, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Since I installed McAfee Totel Protection I have lost my exe. files, so I can not load programs up normally. I have to go to a file and open it up through explorer or my documents. I tried getting help...

It seems that your computer was infected by Virus which had affected some exe files. After installing McAfee, it removed those infected exe files due to which you are facing this issue. You may try a system restore to fix this issue, else you need to reinstall the Operating System.

Oct 02, 2009 | ValuSoft McAfee Total Protection 2009 - 3...

1 Answer

This copy of WinZip Self-extractor is NOT LICENSED

The file you are trying to open is a compressed file with ZIP archiving utility. The program which you installed on the system is a Shareware Program with limited features for demo purpose only. All the features will be available when you purchase the program.

Thanks & Regards
Nandu :)

Mar 10, 2009 | WinZip Self-Extractor 2.1 for PC

1 Answer

Spysweeper program damaged after a.exe download

isass.exe is registered as the Optix.Pro virus which carries in it's payload, the ability to disable firewalls and local security protections, and a backdoor capability

How Do You Remove Isass.exe Files in Windows XP and Vista:
  1. Click your Windows Start menu, and from “Search,” click “For Files and Folders….”
  2. A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
  3. Type a Isass.exe file in the search box, and select “Local Hard Drives.”
  4. Click “Search.” Once the file is found, delete it.
How to stop Isass.exe processes:
  1. Click the Start menu, select Run.
  2. Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys ALT + CTRL + DELETE or CTRL + Shift + ESC.
  3. Click Processes tab, and find Isass.exe processes.
  4. Once you’ve found the Isass.exe processes, right-click them and select “End Process” to kill Isass.exe.
How to remove Isass.exe registry keys: (Do not delete anything other than what is listed below.)
  1. Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor.
  2. Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
  3. To find a registry key, such as any Isass.exe registry keys, select “Edit,” then select “Find,” and in the search bar type any of Isass.exe’s registry keys.
  4. As soon as Isass.exe registry key appears, you can delete the Isass.exe registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
How to delete Isass.exe DLL files:
  1. First locate Isass.exe DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.”
  2. To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Isass.exe DLL file is located. If you’re not sure if the Isass.exe DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.”
  3. When you’ve located the Isass.exe DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore any Isass.exe DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
Did Isass.exe change your homepage?
  1. Click Windows Start menu > Control Panel > Internet Options.
  2. Under Home Page, select the General > Use Default.
  3. Type in the URL you want as your home page (e.g., “”).
  4. Select Apply > OK.
  5. You’ll want to open a fresh web page and make sure that your new default home page pops up.
Block Isass.exe sites:
Stop Isass.exe processes:
Get rid of Isass.exe DLLs: %PROGRAM_FILES%\ eKerberos\ Hook.dll
Delete Isass.exe folders: %PROGRAM_FILES%\ eKerberos\

Please rate this a fixya

Feb 08, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Want to uninstall deep freeze


Give this a go....

Disable Deep Freeze before uninstalling it.
To disable Deep Freeze:
  1. Hold down the shift key and double-click the Deep Freeze icon. Alternatively, you can press CTRL+ALT+SHIFT+F6.
  2. Enter your password and click OK.
  3. If you have not yet entered a password you should be able to click OK without entering a password.
  4. The Boot Options dialog is displayed. Select "Boot Thawed" and click OK. This will disable Deep Freeze on the next reboot.
  5. Reboot your computer. After the computer reboots, you are ready to uninstall Deep Freeze.
To uninstall:
  1. Locate the installation file you used to install Deep Freeze on your computer. By default, the name of this file is called "DF5Std.exe" for versions 5.X and "DF6Std.exe" for versions 6.X.
  2. Run the installation file (DF5Std.exe or DF6Std.exe).
  3. Select the option to "Uninstall"
Deep Freeze is uninstalled and your computer is rebooted.

Hope this helps.


Dec 15, 2008 | Computer Utilities & Maintenance

1 Answer


Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.


Oct 12, 2008 | Webroot Spy Sweeper (spysweeper) for PC

25 Answers

How to uninstall deep freeze from your pc?

To uninstall the software Deep Freeze must first be disabled and then uninstalled.
To disable Deep Freeze:
  1. Hold down the shift key and double-click on the Deep Freeze icon. Alternatively, you can press Crtl-Alt-Shift-F6. You should now see a password dialog.
  2. Enter your password and click OK. If you have not yet entered a password you should be able to click OK without entering anything. You should now see a dialog with boot options.
  3. Select "Boot thawed" and click OK. This will disable Deep Freeze on the next reboot.
  4. Reboot your machine. After the machine reboots you are ready to uninstall Deep Freeze.
To uninstall:
  1. Locate the installation file you used to install Deep Freeze to this machine. By default the name of this file is called "DF5Std.exe" for versions 5.X and "DF6Std.exe" for versions 6.X.
  2. Run the installation file (DF5Std.exe or DF6Std.exe).
  3. Select the option to "Uninstall"
  4. The software should uninstall and reboot the machine. When the machine reboots, Deep Freeze should be uninstalled.

Apr 08, 2008 | Computer Utilities & Maintenance

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