Question about HP PhotoSmart 7760 InkJet Printer

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Printing from wrong cartridge

When printing photos, my printer prints from cartridge 57 instead of the photo cartridge 58. When I take 57 out, it uses back up ink. How do I get it to print using the photo cartridge? It's a brand new cartridge, so I know it has ink. Thanks for your help.

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Basically on that issue try to adjust the settings on the printing mechanism, maybe your settings when printed a photo is just for a black and white,,but usually host cartridges that comes in the box, have little amount of ink its just for testing the product if it works fine..or try to go to control panel,printer and faxes,right click on the icon->properties->print test page...after that on the same process again go to printing preferences and try to clean the cartridge.okiez...hope this can solve the issue....have a nice day!!!

Posted on Jan 07, 2008

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I have new photo (58) and color (57) carts and when I print wallet size (9 pics per 8.5x11 photo paper) the first 3 print true color and the last 6 are blue. I have cleaned the rollers and still do not...


hello, you are using the photo color ink cart, have you tried running a cleaning cycle or test print, the reason why i ask, is that maybe 1 of the colors is not printing, the test pages would prove what color is missing, if black not printing, it would print possible blue, or no black at all. i know you have put in new inks, but since the volume of ink in these cartridges run out according to usage, one color might run out before the others, and since black and yellow are the most used colors, without them your prints will show color faults.

Oct 07, 2010 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Can i print photos from my printer


The short answer is YES you should be able to...but think you need to use the HP 57 and the HP 58 cartridge for photo printing. Try this website for more info on photo printing. The HP 58 goes in the cradle in place of the HP 57 black cartridge.
http://h10032.www1.hp.com/ctg/Manual/bpd09384.pdf

hope this helps.

Aug 17, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

We have a photosmart 7760 but whenever we want to switch to the photo cartridge (58)and print a few photos and then switch back (56) for regular printing, by the next time we go to print photograghs the 58...


When you take the cartridge out, wipe the head (the gold area on the bottom) with a slightly damp tissue and put a piece of scotch tape on the head to seal it from air. It should maintain the cartridge in good condition until the next time you use it.
You can also look for some special inkjet head cleaning solution, which can be used to revive a dried-out printhead.

Dec 11, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

I need to remove/replace cartridge,i dont know how?


Hi!

This link guides you on how to replace the cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&product=79477

Replacing the print cartridges
  1. Turn on the power.
  2. Lift the print carriage access door on the front of the unit, just above the output tray. The print carriage will move into the middle of the access area. Figure 1: Raising the front access doorc00004385.jpg
  3. Release the cartridge to be replaced by pressing down lightly on the top of the carriage latch and then pulling the lower section of the latch forward. Lift the latch.
  4. Grasp the sides of the ink cartridge and pull the cartridge out to remove it. Figure 2: Removing the cartridgec00004386.jpg
  5. Remove the replacement cartridge from its packaging. Touching only the black plastic, remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tapec00004387.jpg
  6. Holding the cartridge with the printed label up, slide the cartridges, one at a time, into the print carriage as shown below. Insert the black print cartridge (HP 56) into the right side (with the gray latch) and the tri-color print cartridge (HP 57) into the left side (with the blue latch). To install the optional photo cartridge (HP 58) for six-ink photo printing, remove the black print cartridge (HP 56) and insert the photo cartridge (HP 58) instead. Figure 4: Inserting the cartridgec00004388.jpg
  7. Latch the cartridge by pulling the lower section of the latch forward and pressing the latch down. When the latch is down, release the lower portion of the latch so that it catches under the tabs. Do not use force or damage might occur. Figure 5: Latching the ink cartridges in placec00004389.jpg
  8. Close the print cartridge access door. Figure 6: Closing the access doorc00004390.jpg
  9. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete.

Nov 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Ink cartridge 56 and 58


the printer itself recognizes cartridges
hp 57 print cartridge
hp 58 photo inkjet cartridge
and hp 28 inkjet print cartridge
any other cartridges will be of no use for this specific printer

Oct 31, 2009 | HP DeskJet 5550 InkJet Printer

2 Answers

Can I replace the 57 cartridge with the 58?


'58' should only be used with 'photo' paper, '57' is for everyday use.

Mar 31, 2009 | HP DeskJet 5550 InkJet Printer

1 Answer

HP7660 Photosmart Printer


It comes with HP #57 (C6657 A)—Tri-color print cartridge and HP #56 (C6656A)—Black print cartridge and the 56 must always be in there (the black one) but acceptable replacements for the color one are as follows: HP #58 (C6658A)—Photo print cartridge I suggest for the best photos use 58 and 56.

Feb 28, 2009 | HP PhotoSmart 7660 InkJet Printer

2 Answers

How to change black color inkonHp2175all in one


Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.

Oct 13, 2008 | HP Office Equipment & Supplies

4 Answers

Hp officejet 6110 not printing with black ink


Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

Oct 03, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer lines in photo's


Click Start - All programs - HP - HP Solution center.

In HP solution center Click on the Printing Shortcuts tab. Select Photoprinting with borders or borderless. Click OK.
Then close the HP solution center. Try printing. Print photos always with Best quality.

If the issue persists check the ink level of both cartridges and use Photos Cartridge HP 58 to print photos. We insert the Photo cartridge in place of black cartridge.

Thanks

Dec 19, 2007 | HP Officejet 5610 All-In-One InkJet...

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