Office Depot Ativa  DQ60M Shredder
Problem for Office Depot Ativa DQ60M Shredder

Ativa X1000 paper shredder that doesn't turn on




By marty431 on Nov 10, 2009

" "
I have an Ativa X1000 paper shredder that doesn't operate. The shredder is plugged in, but the 'ready' light is not lit. Reverse / Auto: neither position does anything.
I looked underneath (inside the catch basket) at the safety switch area, but I see no switch or switch arm. I know shredders usually have some kind of safety feature, whereby the shredder does nothing unless the switch is engaged. The basket that collects the paper shreddings has a tab on it for engaging a switch.
Any thoughts on what to look for? (besides a new shredder---ha, ha!)
I've repaired a few shredders on my own...thought I'd ask while I look at this one.

thanks for a reply! -Marty

Solution #1

posted on Nov 10, 2009
Not Rated)

marty431

Rank: Apprentice 
Rating: 0%, 0 votes
took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.
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