Question about Microsoft Xbox 360 Console

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Xbox 360 when i put a game or a dvd in my xbox 360, its says (unplayable disc),but yesterday it was working just fine,what can i do to fix it?

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Re: xbox 360

The dvd rom drive is probably not functioning properly maby try to use the drive out of you friends 360 or have your drive tested.

Posted on Jan 06, 2008

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Xbox 360 - Please put disc into an xbox 360 console to play

Try getting a disc drive cleaner. (Maxwell). is and example retailer.

May 24, 2010 | Microsoft Xbox 360 Console

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Disk unreadable but clean disk not scratached
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

It only plays Normal Xbox games

The open tray and unplayable disc is because the lens isn't strong on the drive and needs to have a Pot calibration done to it to make the lens signal stronger. That should fix the open tray/unplayable disc issue. I have done this to quite a few drives and all have been working fine since.

Jul 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc

There is a good chance you DVD drive might have either a faulty motor or laser. In this case if you have any type of warranty you should use it but if you don't you'll have to purchase either a new XBox 360 or a new DVD drive.

The new DVD drive will not be able play games if you simply swap the drives. In order to have it play games you'll have to flash the old Key from the broken drive onto the replacement drive.

Either that or if your system is still under the 3 year warranty from RROD by Microsoft you can try to induce RROD on your XBox 360 and take up a claim with them. Most of the time they send u a refurbrished XBox 360 or a new one.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 keeps saying unreadable disk no matter what game i put in

Ok, this is optical lens assembly failure. the lens is burned out and unable to scan due to lens failure. simply replacing the dvd rom optical lens assembly will restore the reading ability of your unit.

May 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Un playable discs

i think you have a dvd drive problem. Your gonna have to take your xbox apart, (there are videos on youtube on how to take a xbox apart). Then your gonna have to take the dvd drive apart, and there should be a magnet that is stuck to the top of the dvd drive.

Nov 23, 2008 | Microsoft Xbox 360 Console

1 Answer


Heres a simple solution for both of you guys. Call up 1-800-4MY-XBOX amd they will give you a price(if not under warranty) to fix it.

Mar 31, 2008 | Microsoft Xbox 360 Console

2 Answers

Unplayable disc

take it in to get a new one i hade the same problem

Mar 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc

Go to go to support and lookif not ityour dvd drive

Feb 21, 2008 | Microsoft Xbox 360 Console

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