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I turned the power to the printer off in ...




By janicesimpso on Nov 09, 2009

" "
I turned the power to the printer off in the middle of a job and then cancelled it. There is a paper halfway through and the error light is flashing. I cannot print a new job. Janice Simpson the model is the hl 2140

Solution #1

posted on Nov 09, 2009
Not Rated)

ikkenom

Rank: Wiz 
Rating: 79%, 829 votes
Disconnect the "data" cable between the printer and your computer.
Turn the printer on.
If the light still flashes, you have a "paper jam".
If you cannot "clear" it yourself, take the printer to a qualified technician, for servicing.

On your computer:
Click Start
Click Control Panel
Click Printers
Double-click the icon for your printer.
Click on the "suspended" (or "active") print-job, to "select" it.
Right-mouse-click on the print-job, and choose "cancel".

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