Question about Palm Treo 755p Smartphone

1 Answer

Treo 755p (Sprint) Will not pull power from battery or AC

I can charge my phone forever (yesterday for 12 hours), and the battery appears to have 100% capacity. As soon as I attempt to use it like normal (I always have bluetooth, Google Maps, and Good Mobile Messaging ready for use; web surfing, etc), the phone just goes out. No power to the screen or kepboard. The phone powers off and I can't do anything to make it come back. I've taken it to the Sprint store and the "smart" tech says "somethimes you have to take out the battery for a few minutes". That is the most absurd thing I have ever heard. I got the phone in July and it has been working fine until three days ago.

I have performed all sorts of resets (hard--erased all data, soft--took out the battery and put it back in). When I plug in the AC (with the battery in) it will start up (Access, Palm screen). Then it presents the Auto date/time screen, and immediately says "your battery is seriously low. Shutting down in 30 seconds".

I can leave it off for a while and it seems to work fine when I turn it on, but within 30 - 60 minutes it will shut down again. I have tried surfing using Blazer, and it will just stop. Then I have to jump through hoops to get it back. Sometimes the screen blanks and no matter what I do it won't come back. But then it does come back on it's own. At about the same place I left it.

Right now my battery is at 89% and the phone appears to be working., for now.

Does anyone know what could be causing my PDA/"Smart"phone to freak out like this (even after multiple hard resets)?

Thanks.

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Http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=56,E=0000000000825376672,K=2082,Sxi=19,Case=Obj(30029)

Depending on how old or new (maybe a bad battery from factory), this is the only thing I found related -

My battery loses its charge very quickly
Like all Lithium Ion batteries, the battery in your device will eventually wear out. If you charge your device fully but it loses power after a few hours (or sooner), it may be time to replace the internal battery. Arrange for a repair.


For best results, don't let your battery fully drain before recharging. Lithium Ion batteries last longer if you "top them off" frequently.

Posted on Jan 07, 2008

  • Eduard Vander Smitte
    Eduard Vander Smitte Jan 07, 2008

    http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.E...
    ?St=50,E=0000000000825400241,K=4996,Sxi=17,Case=Obj(28582)

    Link didn't fit, try these two


    http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.E...
    ?St=43,E=0000000000825401344,K=4996,Sxi=17,Case=Obj(1398)

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1 Answer

"access powered" after the "palm screen"...keeps doing the same thing over and over


you have to hardreset your phone it will wipeout your all the data. but it will work
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Try this link about Treo batteries-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/
?St=83,E=0000000000825404717,K=4996,Sxi=13,Case=Obj(28582)

Battery won't recharge-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/
?St=42,E=0000000000826384196,K=1280,Sxi=19,Case=Obj(30029)

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