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I was using the computor and it flashed its trouble light. It indecated cartridge error and said see documentation for details. I can't find anything in the users guide, Whatdo I do?
Hello there: I might have you clarify this but if it is the cartrideg for the printer that it is talking about try this turn off the printer and remove all of the cartridges and reinsert them and turn on the printer and try it again if theri is any other error that it says pleases tell me so i can help you ok best regards michaelHello there: I might have you clarify this but if it is the cartrideg for the printer that it is talking about try this turn off the printer and remove all of the cartridges and reinsert them and turn on the printer and try it again if theri is any other error that it says pleases tell me so i can help you ok best regards michael
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Lexmark Z615Country / Region:
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Lights Flashing on the Lexmark Z815/ Z816 Color Jetprinter
ID: ENUS17112
This document does not apply directly to your Lexmark Z615
First count the number of times the light on the front of your printer flashes.
Then refer to the table below for information about the error condition and recommended recovery procedures.
Number of FlashesError ConditionError Recovery
2
Carrier Stall: The movement of the print cartridge carrier has been obstructed.
Remove any objects blocking the carrier path.
4
Print Incomplete: The print cartridge carrier stopped in the middle of a print job due to obstruction.
Remove any objects blocking the carrier path.
12
Cartridge Short: The printer has detected a short circuit in a cartridge.
Turn the printer off.
Open the front cover.
Turn the printer back on.
Remove the color cartridge.
Close the cover. If there are no flashing lights, the color cartridge is short-circuited.
Remove the black cartridge and then reinsert the color cartridge.
If there is no error indicated by flashing lights, the black cartridge is short-circuited.
If you continue to receive an error indicated by flashing lights, both cartridges are short-circuited.
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Hello there: I might have you clarify this but if it is the cartrideg for the printer that it is talking about try this turn off the printer and remove all of the cartridges and reinsert them and turn on the printer and try it again if theri is any other error that it says pleases tell me so i can help you ok best regards michael
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