Question about Disney Mix Max Digital Media Player

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Device won't recharge

I can not get my daughter's mix max to recharge. Tried the USB port on the computer and also tried the Jam Stand. Accidentally threw out the manual and tech. support contact info. Please help.

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  • berryboo Jan 21, 2008

    I tried to charge my battery but when I put it in my computer it came on and in 5 minutes it shuts off. Then it says i have no memory left but i only have about 50 songs.Could that be my problem?

  • carree Feb 03, 2008

    I have the same problem, device will not recharge with usb or on jam stand. Any suggestions???



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My player also ran out of power and won't recharge. I e-mailed digital blue through their website ( They answered right away and suggested solutions. I tried them all but none worked so they asked for my purchase receipt and have me send the player for testing or repair. They might replace it if it's defective.

Posted on Feb 27, 2008


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Posted on Jan 02, 2017


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How do i download music on my mp3 player?

How to Put Songs on Disney Mix Max

The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.

Things You'll Need:

* USB cable
* Mix It Plug-In installation CD


Convert Non-MP3 Files

Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.

Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."

Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.

Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.

Windows Media Player 10

Open Windows Media Player 10 on your computer.

Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.

Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."

Select the "Sync List" tab and choose "Sync List" from the menu.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.


Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.

Click on the desktop "Start" menu and choose "My Computer."

Double-click on the "Removable Disk" that corresponds with your connected device.

Drag songs saved on your computer with your mouse into the Removable Disk folder.

Tips & Warnings

If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.

Mar 11, 2011 | Disney Mix Max Digital Media Player

1 Answer

Mix max won't play music, turnoff or charge

If it is not recognizing by the computer, not turning off, or recharging, then you have a problem with the battery in itself (or battery related components).

You probably won't be able to get a battery replacement for that unit.

With anything, when a computer system, router, MP3 player, IPOD, etc. has problems functioning correctly, there is more than likely a power issue with the unit.

Aug 06, 2009 | Disney Mix Max Digital Media Player

2 Answers

I lost my disney mix max charger

There are several types of chargers you can use with the mix charger, wall charger, USB to computer (FYI turn your computer off while charging and it stops), and my favorite - the speaker station. Just do a search for disney mix max charger on the internet, amazon, or ebay and several options will come up. I like the speaker station because it is easy to charge with it and lets my daughter use it as a stereo and dance unit if she wants.

Dec 10, 2008 | Disney Mix Max Digital Media Player

8 Answers

My Walkman won't charge

What I did when I got this error was to push the reset button on the bottom of the player itself... Mine rebooted and took a charge from the computer. Hope this all works for you.

Aug 10, 2008 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

Wn`t come on

I would recommend that you contact the manufacturer as they do have a 1 year warranty. Here's a link to email them...

Mar 17, 2008 | Disney Mix Max Digital Media Player

1 Answer

USB 2.0

Hi sharad,

Generally the Code 10 suggests that the USB device is faulty (or the USB port/controller on the computer). There is also a possibility that you need a correct driver for the device.

Have you tried plugging the device into a different USB port? On many computers that have USB ports on the front, those ports are legacy (version 1.1) USB ports and you should try the ones in the back first.


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3 Answers

Hanah montana mix-max

Try pressing the reset button with a safety pin or paper clip.

Dec 30, 2007 | Disney Mix Max Digital Media Player

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