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Xbox live test fails and so does update

I got my xbox 360 on christmas 07.When I try to sign in to xbox live it tells me i need to get an update.When I try to download the updateit fails and tells me to test my connection.When I do all ests pass except the xbox live test.This keeps happening and stops me signing in to xbox live.Any help would be very appreciated.

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Re: xbox live test fails and so does update

You need to open the port that the update is trying to go through. the easiest way is to turn your firewall off, but this opens up your security. another way is to forward the correct port through port forwarding on your router. findout which port xbox live uses and put in the information to the router

Posted on Jan 06, 2008

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I have a Cayman 3347w wireless router and I am trying to use one of the wired slots to connect my xbox 360 to the internet. the xbox will not connect. is this router xbox compatable?

Please try the following steps below;

To make a router connection to Xbox LIVE:
  1. Before you connect any cables, turn off your router, modem, PC, and Xbox 360 console. (Unplug your modem from its power source to turn it off.)
  2. Connect one end of an Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet input port on the back of your router.
  3. With another Ethernet cable, connect one end to one of the router's Ethernet output ports. Connect the other end to your PC's Ethernet port.
  4. With the third Ethernet cable, connect one end to another of the router's Ethernet output ports. Connect the other end to the Ethernet port on the back of the Xbox 360 console.
  5. Turn on your modem, then your router, then your PC.
  6. Make sure your PC can access the Internet. If not, you may need to configure the router for Internet access. For help configuring the router using your PC, check the instructions that came with the router.
  7. Turn on your Xbox 360 console and sign in with your profile.
  8. If this is the first time you've turned on your Xbox 360 console, see Create Your Gamer Profile to get started with both the Xbox 360 system and Xbox LIVE play.
If you're unable to connect to Xbox LIVE, you can try to diagnose the problem right on your console. Go to My Xbox and open System Settings, then select Network Settings (setup XBOX using Automatic Configuration DHCP), Test Xbox LIVE Connection.

Hope this helps!

Mar 28, 2010 | Netopia Cayman 3347W-Ent Wireless Router

1 Answer

Can't pick up wireless internet through router

You need to have the specific wireless adapter made for the Xbox 360. It runs about $100. Other wireless adapters (for some reason) will not work. I tried 6 different ones before I gave up and hard wired the Xbox 360.

Jan 03, 2009 | Linksys BEFW11S4 Wireless-B Broadband...

1 Answer

Connecting Wgr614v6 router to xbox 360

This error is related to the update of the xbox360 website or a router problem.
Try disable all encryption and MAC filtering on the router and see if you can connect unprotected.

Nov 19, 2008 | NetGear WGR614 Router

2 Answers

Still my xbox live update test fails...

It is your modem, try switching out and see how that helps. Also sometimes the broadband won't work

Oct 21, 2008 | Netopia 3347W-KIT ADSL Wireless Gateway,...

2 Answers

Hello my mtu is sayin its failed

The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

May 02, 2008 | Routers

6 Answers

Still my xbox live update test fails...

Netopia's Modem my also act as a Router protecting your system from internet traffic! You need to check your model to insure what you have. If it is a Router you will have to Contact Netopia in regards to configuring Pin Hole on the Router to open the gaming ports on the Router.

Coach "J"

Have a great 2008!

Jan 07, 2008 | Netopia (3347NWG-ENT) Router (3347NWGENT)

4 Answers

MTU fail actiontec gt704wg

I opened my xbox 360 and i did not see a switch any where. don't do it its a lie.

Jan 06, 2008 | Actiontec (GT704WG) Router

2 Answers

XBOX Live problems with Belkin N1 router

I suggest setting this up with a WPA encryption rather than WEP encryption. This should get ya setup without a problem. Also, I've noticed live to be a bit buggy since Christmas. If you continue to have troubles after trying this call 800-4my-xbox. The recording will tell you if they are having network issues.

I bet this helps!

Dec 31, 2007 | Routers

2 Answers

XBox 360 not compatible with Motorola WR850G

Motorola WR850G router may fail to connect to xbox live after update to firmware 6.1.4. I was able to correct the problem. My solution was
Go in xbox >> network config >> IP and use Static option. Set the xbox to an IP in the range allowed by your router configuration. The router IP config range is found in the router config web >> Lan section. Then I set my router config >> Routing >> DMZ IP Address setting to the xbox ip I just assigned to my xbox. Restart router using the restart button on the Basic page of router config. Restart your xbox and attempt to login to xbox live. This solved my problem.

As a side note, on the xbox networking test page, the xbox live status message will allows show they are aware of a problem with xbox live login. This is a lie. For that reason I postponed trying to fix my router problem thinking it was an xbox issue, it is not. Once you finally connect to xbox live you will still notice this incorrect message remains. Microsoft developers ****...

Dec 26, 2007 | Arris WR850GP Router

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