Question about Brother MFC-8860DN Printer

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Reset drum - brother mfc-8860dn

How can I reset a drum of printer brother model mfc-8860dn

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  • xterso Feb 07, 2008

    Hello,

    I think I have the same problem. I was getting "Drum near end" error so I have replaced the drum. But still I get the same warning and I see "0%" when I look at the parts life in the device menu. I have called the service but they refused to tell how to correct this problem. I guess they want to get money out of it for such a small issue but I won't definitely pay anything. Either I will find the solution or I will keep printing like this. Anyway, I can print well without any problem right now. Just the message is quite annoying.

    Any idea? How can I tell the printer that I have replaced the drum and everything is good and fine?

    Regards,

    Erol

  • Anonymous Mar 13, 2014

    toner won't reset

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    brother mfc 85100N printer

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  • Anonymous Mar 15, 2014

    drum end soon Brother MFC9320CW All-In-One Printer

  • Anonymous Mar 18, 2014

    How do I reset the replace toner on a brother printer MFC-8480

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5 Answers

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  • 1 Answer

Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Posted on Mar 16, 2008

  • 3 more comments 
  • dayers52 Jan 21, 2011

    Thanks! This worked!!

  • jcjcj1
    jcjcj1 Mar 22, 2013

    Thank you soooooooooo much!

  • Dispatchgirl May 28, 2013

    My service manager was stuck, and this solution worked right away, thank you!!

  • Jesse Collard
    Jesse Collard Dec 19, 2013

    Thanks! Worked perfectly.

  • pittmand Jan 02, 2014

    Thank you, worked!!!

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  • 56 Answers

Drum error means dust on drum usually. Take out the drum/toner assy and there is a blue tab on top of the drum that slides back and forth. Slide it back and forth 10+ times and this should solve this issue. Make sure to put the tab back into the original position. Put the drum/toner back into the machine.

Good luck!

Posted on Jan 15, 2009

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Not really. Already did this, drum life reports 96%. It just printed 1 page and then got the error again.

I've got this same thing happening on several MFC-8860DN units. We replaced drums, reset the drum counter by the procedure above, there's 96%+ life left on the drums, the Drum Error appears again. I reseated the drum assembly in the printer, checked the lever & spring contacts. Did the corona wire procedure so many times I feel like an idiot, power cycled the MFC -- left it off for hours, no change. After calling Brother to diagnose the problem we've replaced 2 of our 3 printers. I have other Brother MFC printers installed at other clients offices with no problems whatsoever. This promblem is chronic and intolerable.

Posted on Nov 14, 2008

  • Gabriel Castro
    Gabriel Castro Feb 04, 2015

    sorry ... check my comment at the bottom, ou may reuse your drum many times.... avoid wasting

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  • 2 Answers

MFC BROTHER 8860 DRUM RESET
Put the drum unit and toner cartridge
assembly back in the machine.
Do not close the front cover.
Press Clear/Back.
Replace Drum?
a 1.Yes
b 2.No
Select ab & OK
To confirm you are installing a new
drum, press 1 .
When the LCD shows Accepted, close the front cover.
VERY SIMPLE, at this point you may check, press the menu scroll to machine info, select parts use, and select drum, it should say 100%
Gabriel..


Posted on Feb 04, 2015

Reset the page drum count

Posted on Feb 02, 2008

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Replace the drum. The drum is failing.
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