Question about Motorola Mobility HS850 Consumer Headset

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Echo when using HS850

Every now and then the person I am calling gets an echo (they hear their voice, I do not hear the echo) when I am calling using the headset. Any ideas why or how to fix this??

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Re: echo when using HS850

It might be a problem with their sound setting. If their speakers are on while using the mic, they might get some feedback that could be the cause of the echo. They may even just have to tweak their mic settings (through the control panel sound options or their soundcard options).

Posted on Jan 07, 2008

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When i move the cord on my turtle beach x1 it gives me static and the mic echos when people talk. any ideas?

I found this on the Turtle Beach website: _________________________________________
If you or other players hear echoes in Live Chat:
Does it happen if you use the Microsoft communicator? Mute the microphone on your headset. Does the echoing stop? In the Xbox Dashboard > Settings > Live, set the voice to Play Through Both and unplug the talkback-controller cable. Does the echoing stop?
Echoing can sometimes be caused by high latency ("lag") on your internet connection. This may come and go depending on how much bandwidth is being used in your area.
If your talkback-controller cable's plug gets dirty, this can also cause echoing or static. Also check the input jack on the controller and make sure no foreign objects are in there.
Read these links for more advice:
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try re - pairing the headset with your phone. Delete the older paired profile from your phone before re pairing.

Good luck

Aug 20, 2008 | Motorola Mobility HS850 Consumer Headset

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Set your volume to mid range. If it continues you'll need to return it or exchange it. The voice pickup sencer in the bluetooth is defective. Or the phone needs an upgrade.

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Call Motorola useing their 1-800number talk to a rep. and they may can help you. I purchased an HS850 from E-bay A year ago. The cushion split on the ear piece. I called to see if I could purchase a new one. they asked me if I had done a previous service with them and I tole them "No". They asked me to ship it to them and if I was will to pay for the shipping back and they would send me a "New Unit" back. They returned me a "New" Head set "in box" with-in 2 weeks.

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1 Answer

Echo in hs850 headset

You did not say what phone you are using but I found that this problem went away for me when I changed a setting on my blackberry. I turned "encryption" off in the bluetooth settings on my blackberry 7100t and solved the echo problem. Alternatively, there might be a "compression" setting also. This one made no difference for me but might for you on your device. Also, make sure any firmware or software updates for your phone have been applied. On blackberry devices you do this via a PC. On cell phones it usually involves a reset or update from some buried menu options or call to their tech support. good luck.

Jun 05, 2007 | Motorola Mobility HS850 Consumer Headset

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