Question about Motorola Mobility HS850 Consumer Headset

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Echo when using HS850

Every now and then the person I am calling gets an echo (they hear their voice, I do not hear the echo) when I am calling using the headset. Any ideas why or how to fix this??

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  • jenken Jan 07, 2008

    hmmm, are you thinking that the person I am calling is getting an echo because they are using a headset??? When I use my headset, the person I am calling is the one getting the echo ( I don't hear it). They are not using a headset...

  • jenken Jan 09, 2008

    It's definitely associated with the headset. When I shut it off, they immediately tell me that the echo has stopped. I have never had this complaint with the "normal" phone :)

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  • 4 Answers

It might be a problem with their sound setting. If their speakers are on while using the mic, they might get some feedback that could be the cause of the echo. They may even just have to tweak their mic settings (through the control panel sound options or their soundcard options).

Posted on Jan 07, 2008

  • Rhizo Jan 07, 2008

    So sorry... I thought this was a PC headset not a phone headset. This actually happens to me when i place calls on my phone on occasion as well, with or without a headset. Does the other person only hear the echo when you're using the headset? The broblem may not be with the headset itself, but with the phone.

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You did not say what phone you are using but I found that this problem went away for me when I changed a setting on my blackberry. I turned "encryption" off in the bluetooth settings on my blackberry 7100t and solved the echo problem. Alternatively, there might be a "compression" setting also. This one made no difference for me but might for you on your device. Also, make sure any firmware or software updates for your phone have been applied. On blackberry devices you do this via a PC. On cell phones it usually involves a reset or update from some buried menu options or call to their tech support. good luck.

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