Question about Sony KP-65WV700 65" Rear Projection HDTV

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Auto SAP how do i turn off Auto SAP? my dad messed with the TV and now we have "white snow"for all the channels. I talked to the cable company and it's not our cable service. My dad was trying to ?rase"the spanish channels" so he tinkered with the remote and went into menu, selected channels and pressed on "skip channel"afterwards he told me that the TV just went into white snow. How can i reverse what he did and place all settings back to default? HELP!

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Re: Auto SAP

The problem is not a cable one, but a TV function. Pull out your user manual for your TV. My dad just had this happen, and he has a Sony WEGA TV. The auto sap is an AUTO Secondary Audio Program, you need to find the menu to back out of it.

Good luck.

Posted on May 21, 2008

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I can get a picture , but no sound on the TV . What am I doing wrong?

Many RCA TV sound problems are caused by SAP function being activated by TV station equipment that converts Analog TV signals to HD signals. Accidental pressing of the wrong buttons on your remote can also cause this problem.

The incorrect conversions causes the Audio settings to be changed from Stereo to SAP by the received signal.

Solution is to go to Audio set-up in customer menu and change settings from SAP to Stereo. If you find that settings are wrong, change them to "Stereo". Do channel scan if you are using the TV tuner/remote to select channels. Turn off the TV and unplug for 60 seconds. Check the settings again and reset if required.

This problem may re-occur when you select the VHF channel, satellite channel or cable box channel that is causing the problem. It is not a TV fault that can be repaired. The problem is caused by the incorrect incoming signal.

SAP is Second Audio Program, used for second language transmissions.

Second cause may be that the speakers have been turned off in the audio set-up menu.


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Message on screen says please check aerial or local dvb service availability, press OK to start auto set-up - but this doesn't help

The message indicates that the TV is not receiving a signal from either the external tv antenna or from the cable company. So, if you have cable, and it is correctly connected to your TV, you need to call the cable company for service. Once you have a signal, THEN you can run auto setup to capture the channels to your set's memory.

Jan 07, 2010 | Panasonic Projection Televisions

1 Answer

No sound on some channels, some channels have wrong sound for pic

The SAP feature has been turned on. Look for a button that says SAP or go thru the audio menu and turn it off.

Apr 09, 2009 | Projection Televisions

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No sound on 3 channels

Check if the sound adjustment is in STEREO-SAP-MONO mode

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Jun 02, 2008 | Mitsubishi VS-50705 50" Rear Projection...

1 Answer

On channel 25 on

try using menu button from tv go to audio menu and see if you can find sap option,if not try buying an universal remote,program it to work with tv and pull the menu, that should fix problem,thanks,faradio.

Mar 29, 2008 | Projection Televisions

2 Answers

TV Snow and Static Sound

Sound like its all cabled wrong So its from the source, (wall satalight Whatever ) to VCR in then VCR out to TV, Now when the VCR fires up it tunes the RF output to Chanel 4 and has a strong signal, that over rides just about every thing. Simply way to stop this is one of two ways, press the TV/VCR button on the VCR, or simply turn off the VCR to let the signal pass through.

Mar 06, 2008 | Projection Televisions

1 Answer


Source is ? ...........Cable box ? = check red and white audio
output hook-up to red and white input hook-up on back of tv...

Check audio selections in menu = select stereo, not SAP

Check speaker wiring to one that's out..........


Dec 23, 2007 | GE D52GW12 52" Rear Projection HDTV-Ready...

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Bad primary tuner==can be replaced,or==by-pass by using video inputs.

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1 Answer

Video and Sound Going Out

Your problem could be the cable: A. A weak signal coming from the cable company B. A bad cable or connector within the house. For the above, call the cable company and ask them to check the signal levels on your block. And, remove the plate where the cable comes out of the wall and look for shorted or bad wiring that may cause a weak signal. Also, if you have another set in the house, connect it to the same cable outlet to see if it has similar audio blackouts. Your problem could be the tv set itself, as well. C. Go into the on-screen-display and make sure you are on stereo audio and NOT SAP. SAP settings are not to be used unless you are using the second language or audio program feature. D. The sound detector inside the set could be defective. Which would require service. So, the first thing to do is to determine exactly where the fault lies; inside the set or outside the set. Then attack the problem at hand. If the set is defective internally, I think you will need a tv tech who can diagnose the problem; it must be tested and measured to find out the exact part (this set has over 3,000 compnent parts inside).

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