Error 50.2 is displayed on the screen for my HP3500, the Fuser Kit has been replaced along with the pickup roller
When faced with a 59.99 error, we have found additional
ways to solve the issue since the service manual was written.
Error:
59.99.00
Description:
An error occurred in the secondary transfer engaging
mechanism.
Solution
Follow the troubleshooting steps below:
Fuser seated improperly. Reseat the fuser.
NOTE: You may hear grinding
sounds from the right, rear of the printer associated with this specific failure
also.
Faulty secondary transfer engagement sensor. Replace the
secondary transfer engagement sensor. (PS16, part of paper pickup/feed
assembly)
Faulty secondary transfer engaging solenoid. Replace the
secondary transfer engaging solenoid. (SL4, part of paper pickup/feed
assembly)
Faulty feed motor. Replace the feed motor. (M1)
Faulty DC controller PCB. Replace the DC controller
PCB.
If the 59.99 error only occurred after removing and
reinstalling the paper pickup/feed assembly, what may have happened is that the
secondary transfer engaging solenoid SL4 may have become dislocated. See figure
below. Verify position of tab on top of solenoid.
Figure (See Link) Pickup/Feed Assm -
RM1-0765-070CN).(Includes solenoid & sensor) DC Controller PCB (RM1-0510-000) DC Controller, CLJ 3500/3550 Primary Transfer Roller Engaging Motor (M-5) RK2-0139 Drum Motor (M-3) RM1-0733Drum
motor - Provides power to turn cartridge drums Delivery Motor (M-2)
RK2-0138 Feed Motor (M-1) - RK2-0137 Located on lower left front of
main right side plate assembly Secondary transfer engagement sensor. (PS-10) (Part of Pickup/Feed Assembly) Secondary transfer engaging solenoid. (SL-4) RK2-0145-000CN Formatter Assembly Q1319-67903
h30499.www3.hp.com/hpeb/attachments/hpeb/bsc-413/.../1/343540.em
Parts associated with this fix:
Parts sources:
http://lbrty.com/Products/HP/parts_hp/pnC3500.html (Very Good Parts Vender Catalog)
http://www.feedroller.com/Store/clj3500.php (Parts Vender)
http://www.laserprinterservices.com/hp3500/hp3500.html (Parts Vender)
HP Customer: To order HP computer parts and printer parts by phone please call
1-800-227-8164 , Monday-Friday, 7:00am to 7:00pm CST.
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The 50.3 is a fuser Temperature error. If your pages have toner
and image but are smudging or smearing you know the fuser is not heating and
needs to be replaced.
If your printer is still under warranty contact HP Customer Care
for warranty replacement of fuser part numbers: RM1-1082 for 110 volt,
RM1-1083 for 220 volt. (888) 999-4747.
If your printer is out of warranty, suggest you purchase a
maintenance kit part # CB388A HP maintenance kit for
LaserJet P4014 P4015 P4515, includes other needed high wear parts.
Excellent Illustrations:
http://www.printertechs.com/tech/mkinst/P4015/mk-p4015-2fuser.php
Maintenance Kit Contents:
Contents
1. What is
included in a LaserJet P4014 P4015 P4515 maintenance kit?
3.
Transfer
roller installation.
4.
Cassette
feed/pickup rollers.
5.
Tray 1
(manual feed) pickup rollers/feed rollers.
6.
Reset
the maintenance count.
Please rate this solution and post a
comment if you need additional assistance.
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