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Posted on Nov 09, 2009
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Error 50.2 is displayed on HP 3500 screen

Error 50.2 is displayed on the screen for my HP3500, the Fuser Kit has been replaced along with the pickup roller

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Gerrit Jan

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  • HP Expert 217 Answers
  • Posted on Nov 10, 2009
Gerrit Jan
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Joined: Jul 13, 2009
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Try putting back the old fuser unit. If the machine works you have a defective fuser, even if it is a new one. If the machine still doesn't work you have a defecte high voltage assy. Gerrit Jan

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HP Color Laserjet 9500 error 59.6Y What is this error and how to resolve?

Steps To Fix HP Printer is Displaying A 50.4 Error Message
  1. First thing you have to do is to cancel all the pending printing jobs in the queue.
  2. Now switch-off your printer and leave it for few seconds to cool it down.
  3. After cooling down the printer completely, the fuser failure error appears on the display screen.
https://www.hpprintersupportpro.com/blog/hp-printer-is-displaying-a-50-4-error-message/


https://www.laserprinterservices.com/hperrorcodes.html
HP Printer Error Codes HP Laser Printer Error Code 13.4 paper jam 50.1 Bad Low Voltage Power Supply 13.5 Paper jam in the fuser 50.2 Fuser Error 13.6 Paper jam in the fuser 50.5 Fuser Error 13.20 jam in the paper feed drive 50.9 Fuser Error
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Error 59.99 for HP laserjet 3550

Thank you for contacting Fixya with your printer inquiry.
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HP Color LaserJet 3500, 3550, and 3700 Series Printers - 59.99.00 Error Displayed on the Control Panel Issue

When faced with a 59.99 error, we have found additional ways to solve the issue since the service manual was written.
Error: 59.99.00 Description: An error occurred in the secondary transfer engaging mechanism. Solution

Follow the troubleshooting steps below:

  1. Fuser seated improperly. Reseat the fuser.
    NOTE: You may hear grinding sounds from the right, rear of the printer associated with this specific failure also.

  2. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor. (PS16, part of paper pickup/feed assembly)

  3. Faulty secondary transfer engaging solenoid. Replace the secondary transfer engaging solenoid. (SL4, part of paper pickup/feed assembly)

  4. Faulty feed motor. Replace the feed motor. (M1)

  5. Faulty DC controller PCB. Replace the DC controller PCB.

  6. If the 59.99 error only occurred after removing and reinstalling the paper pickup/feed assembly, what may have happened is that the secondary transfer engaging solenoid SL4 may have become dislocated. See figure below. Verify position of tab on top of solenoid.

    Figure (See Link)

    h30499.www3.hp.com/hpeb/attachments/hpeb/bsc-413/.../1/343540.em
    Parts associated with this fix:

    Pickup/Feed Assm - RM1-0765-070CN).(Includes solenoid & sensor)

    DC Controller PCB (RM1-0510-000) DC Controller, CLJ 3500/3550

    Primary Transfer Roller Engaging Motor (M-5) RK2-0139

    Drum Motor (M-3) RM1-0733Drum motor - Provides power to turn cartridge drums

    Delivery Motor (M-2) RK2-0138

    Feed Motor (M-1) - RK2-0137 Located on lower left front of main right side plate assembly

    Secondary transfer engagement sensor. (PS-10) (Part of Pickup/Feed Assembly)

    Secondary transfer engaging solenoid. (SL-4) RK2-0145-000CN

    Formatter Assembly Q1319-67903


    Parts sources:
    http://lbrty.com/Products/HP/parts_hp/pnC3500.html (Very Good Parts Vender Catalog) http://www.feedroller.com/Store/clj3500.php (Parts Vender) http://www.laserprinterservices.com/hp3500/hp3500.html (Parts Vender) HP Customer: To order HP computer parts and printer parts by phone please call 1-800-227-8164 , Monday-Friday, 7:00am to 7:00pm CST.
    Thank you for using FixYa. Hope this helps helps. Please keep us updated and remember to rate this answer.

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My hp laserjet 4015 is displaying an error 50.3 after printing smarged copies

Thank you for contacting FixYa with your printer inquiry.

The 50.3 is a fuser Temperature error. If your pages have toner and image but are smudging or smearing you know the fuser is not heating and needs to be replaced.

If your printer is still under warranty contact HP Customer Care for warranty replacement of fuser part numbers: RM1-1082 for 110 volt, RM1-1083 for 220 volt. (888) 999-4747.

If your printer is out of warranty, suggest you purchase a maintenance kit part # CB388A HP maintenance kit for LaserJet P4014 P4015 P4515, includes other needed high wear parts.

Excellent Illustrations:

http://www.printertechs.com/tech/mkinst/P4015/mk-p4015-2fuser.php



Maintenance Kit Contents:

Contents

1. What is included in a LaserJet P4014 P4015 P4515 maintenance kit?

2. Fuser installation.

3. Transfer roller installation.

4. Cassette feed/pickup rollers.

5. Tray 1 (manual feed) pickup rollers/feed rollers.

6. Reset the maintenance count.



Please rate this solution and post a comment if you need additional assistance.

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Fuser 50.1 error on HP 3500 printer

From HP Website:
50.X FUSER ERROR Description A fuser error has occurred. Action
  1. Turn the printer off.
  2. Verify the fuser is properly installed and fully seated.
  3. Turn on the printer.
  4. If the message persists, contact HP Support.
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Error 50.6 in hp laserjet 9500hdn

  • HP II/III series most likely cause is the ac power module is defective. Order the HP II/III Service 50 Error Repair Kit. If the quartz fuser lamp is burned out, order the replacement fuser on specials page. Slight possibility of loose connector on DC controller. See tweaking page DC controller could also be defective, but this is very rare.
  • HP IIP/IIP+/IIIP most likely cause is burned out quartz lamp. Order the HP IIP/IIIP 50 Service Error Repair Kit. Could also be a failure of the power supply.
  • HP 4/4+/5 most likely cause is burned out quartz lamp. Order the HP 4 Service 50 Error Repair Kit. Could also be a failure of the power supply.
  • HP 4L/4P/5L/5P/6L/6P most likely cause is a bad ceramic heating element.
  • All other printers most likely cause is burned out quartz lamp. In rare instances the ac power supply has failed. Even rarer, the DC controller is defective
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50 service flashing on display screen

If the display panel reads 50 FUSER ERROR, CYCLE POWER, turn the printer off for 15 minutes. This allows the capacitor that is responsible for signaling this error to discharge. If you don't wait 15 minutes you will continue to get this error even if you have replaced the fuser. If it continues to show the error, then you need to replace the fuser. It is easy to replace.
The fuser maintenance kit is about $119. on the web.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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HELP! 3 year old HP color Laserjet 3500 Installed first fuser kit...error message 50.2 fuser is hot message. Worked through directions; same message appears repeatedly.

The connecter between Fuser and printer is not connected properly. Reset the fuser.
To remove the fuer fuser and measur resistance between the fuser connectors J50132A-2(mainth)and J50132A-1 (gnd) if it is not within the range of 330k ohms TO 50k ohms at (abient temp) Replace the fuser.
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