This is very common problem now days with cameras. The lens getting stuck and won't retract. The reasons for this are Dust, Misalignment of the camera lens, sudden shock to the camera or low battery.
Try to charge your camera battery to fullest and then try to turn off the camera and see if the lens retracts or not. If it does not, then do not pressurise it. Doing so will damage the mechanism further. If using charged battery or spare battery do not work then my advise will be to take it to your nearest authorized service station as it is a very delicate hardware issue. Trying to fix on your own will damage it further.
If you need further information on the same please do write to us, we will be pleased to answer your queries once again.
At the end of October, my camera started to read my newly charged batteries as being old after about...
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At the end of October, my camera started to read my newly charged batteries as being old after about a few hours of being placed in the camera. It turns on fine and stays on, but when I try taking a picture, it dies suddenly dies on me. I tried regular, non chargeable batteries, but after a day of being in the camera I get the same problem. I've had this camera for nearly three years now and nothing like this has ever happened before. If anybody can help, I would appreciate it. This is really starting to frustrate me.
my pictures have light red lines across my pictures. viewer flickers these same lines...please...
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my pictures have light red lines across my pictures. viewer flickers these same lines...please advise