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By Z, I think you mean it uses Z bags. There should be a screw and a nut ay the bottom of the handle asm. Take it out, then you can pull the handle off of the base asm. Then you can get to the tube and dig out the clog.
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Ok, if it has stopped sucking then something is blocking the intake. take the hose off and check it for any blockages, i am pretty sure thats all it could be
It could be a clog or obstruction somewhere restricting the airflow. If you can't find a restriction the problem could be the filters are now allowing adequate airflow. Filters should be cleaned frequently and replaced at least once per year for proper cleaning.
First, complete detach the hose from the machine. Drop a small coin through the hose to ensure that's where the clog is. If the coin doesn't go through, connect wrong end of hose to the intake and turn vacuum on. This should loosen the clog and possibly clear it completely. If not use an air hose or shop vacuum exhaust to blow the clog out. Borrow one if necessary.
Check inside intake for a clog between hole and filter. If it's clear, check the tube in the power head. Because of the bend there, it's a good (bad?) spot for clogs. This can usually be cleared by using the hose with a nozzle to vacuum it out. Or try needle nose pliers to grasp and pull out.
it sounds like the motor is getting tripped out. It could be caused by having a clog somewhere in the unit, could also be that your filters are clogged. you have 2 filters on that unit. One is under the canister, looks like a drawer that slides out and says hepa filter on the front. The other is on the top where the canister goes in. take the canister out and there will be an orange button that will allow the filter to drop. I bet that filter is completely clogged.
when vacuums shut off randomly it usually means they are overheating. this can be caused by a clog somewhere in the line of suction, or, perhaps due to a very dirty filter - either way, the motor is working hard and getting too hot.
try removing all the various tubes and parts along the suction route and checking for clogs (a flashlight might help too). also, have you rinsed out your two pre-filters lately as recommended in the Dyson manual? it might help.
disconnect the hose from the intake hose on the back its the clear looking hose at the bottom on the back.yes you should feel suction where the bag gets connected the clog is at the bottom.but clean the filters first.your long hose i would take it outside and blow it out with a garden hose.on the bottom where the intake hose is ,take a coat hanger and bend the tip till its rounded so you don't puncture a hole in the hose.just work it down into the tube and se if you can push the clog out the bottom ,you can put your hand over the intake hose where it connects to the long hoseand see if you have suction there,if not then the clog is in your intake hose.if you do then the clog is either in the long hose or the filters
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